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For Companies At a Glance
- Tasks: Create and sell amazing holidays while building lasting relationships with customers.
- Company: Join the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy competitive salary, unlimited bonuses, discounts on holidays, and a strong work-life balance.
- Why this job: Turn your passion for travel into a rewarding career with uncapped earning potential.
- Qualifications: Experience in travel consultancy and exceptional customer service skills are preferred.
- Other info: Opportunities for personal growth, training, and exciting educational trips await you!
The predicted salary is between 36000 - 60000 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Travel Consultant?
- You have at least 1 years’ experience as a Travel Consultant with exceptional customer service & communication skills.
- You’re a driven team player and you want to achieve your own targets as well as contribute to the growth of the business.
- You’ve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement.
As a Travel Consultant, it’s your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers’ journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
If you do not have 1 years’ experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant.
So, what would you, as a Travel Consultant at Hays Travel do?
- You will forge long-lasting relationships with our customers, partners and suppliers.
- We take our targets seriously, and we have fun with them! If you’ve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
- You trust your knowledge and instincts on booking holidays. While you can take in the customers’ suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel?
- There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance.
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Opportunities to travel on educational trips.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend bonus scheme.
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Travel Consultant - Basildon Eastgate employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant - Basildon Eastgate
✨Tip Number 1
Get to know the company inside out! Research Hays Travel, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for travel and how you fit right into their supportive and innovative culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend travel industry events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Showcase your personality! When you get that interview, let your vibrant self shine through. Share your travel stories and experiences, and don’t forget to highlight your customer service skills – they’re looking for someone who can create unforgettable journeys!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Hays Travel family. Don’t miss out on the chance to be part of something amazing!
We think you need these skills to ace Travel Consultant - Basildon Eastgate
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your understanding of customer needs. We want to see that you’re not just looking for a job, but a chance to share your passion with others.
Highlight Your Customer Service Skills: Make sure to emphasise your exceptional customer service skills in your application. Use specific examples from your past experiences to demonstrate how you’ve gone above and beyond for customers. We value those who can create memorable experiences!
Be Creative and Innovative: Don’t be afraid to showcase your innovative thinking! If you have ideas on how to engage customers or promote offers through social media, include them in your application. We love fresh perspectives and creative solutions!
Apply Through Our Website: Finally, make sure to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hays Travel
✨Know Your Destinations
Brush up on your knowledge of popular travel destinations and current trends in the travel industry. Be ready to share your personal experiences and recommendations, as this will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this aligns perfectly with Hays Travel's commitment to putting people at the heart of everything they do.
✨Embrace the SMILE Values
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. During the interview, demonstrate how you embody these values in your work ethic and interactions with colleagues and customers.
✨Be Social Media Savvy
Since social media plays a key role in promoting offers and engaging customers, be prepared to discuss your experience with it. Share any ideas you have for using social media to boost sales or enhance customer engagement, showing that you're proactive and innovative.
