At a Glance
- Tasks: Lead a dynamic team in a thriving travel agency, maximising sales and ensuring smooth operations.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised for its supportive culture.
- Benefits: Enjoy unlimited bonus potential, training programmes, holiday discounts, and a positive work environment.
- Why this job: Be part of a passionate team that values innovation, personal growth, and customer satisfaction.
- Qualifications: 2 years' experience as a Travel Consultant with strong sales skills and a love for travel.
- Other info: Explore new opportunities if you're new to travel; we welcome fresh talent!
The predicted salary is between 24000 - 36000 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Position: Full-time Temporary
Salary: Competitive Salary & Unlimited Bonus Potential
At Hays Travel, we put people at the heart of everything we do, including our customers and colleagues. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development. We are passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Assistant Manager?
- Minimum of 2 years’ experience as a Travel Consultant with a proven sales record
- A problem-solving leader capable of coaching, developing, and motivating a team to maximize job satisfaction and performance
- A customer-focused approach to achieve individual and team sales targets
- An enthusiastic, positive team player committed to contributing to business growth and team development
- Exceptional product knowledge with a passion for travel and tourism
- Strong organizational and time-management skills to stay on top of tasks
A Day in the Life of an Assistant Manager:
- Assist in the effective daily operation of the branch, maximizing sales and ensuring profitability
- Supervise and coach team members to support their development
- Represent the branch at promotional events and use social media to promote offers, engage customers, and generate sales leads
- Lead by example by achieving personal sales targets and learning & development goals
- Motivate and ensure team effectiveness to enhance branch productivity
Why Work for Hays Travel?
- We value work-life balance and offer training programs for personal and professional growth
- Recognition and promotion opportunities
- Educational trips and holiday booking discounts
- Uncapped earning potential
- Health care plans, eyecare vouchers, shopping discounts
- Loyalty awards, referral schemes, and rewards programs
- A positive, uplifting work environment
We pride ourselves on excellent service and a passionate, positive team. If this sounds like you, apply now!
Hays Travel is committed to safeguarding colleagues’ welfare and conducts DBS checks for relevant roles. All personal and business data must be kept secure, and breaches reported immediately.
Assistant Manager - Totton employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Totton
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Showcase your passion for travel by discussing your personal travel experiences and how they have shaped your understanding of customer needs. This will help you connect with the company's ethos and highlight your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully coached and developed team members in the past. Highlighting your leadership skills will be crucial, as the role requires motivating a team to achieve sales targets.
✨Tip Number 4
Engage with Hays Travel on social media platforms. By liking, sharing, or commenting on their posts, you can demonstrate your interest in the company and its promotions, which may give you an edge during the application process.
We think you need these skills to ace Assistant Manager - Totton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Travel Consultant, especially any sales achievements. Use specific examples to demonstrate your problem-solving skills and leadership abilities.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and how it aligns with Hays Travel's values. Mention your commitment to team development and customer satisfaction, and provide examples of how you've motivated teams in the past.
Showcase Relevant Experience: If you have experience in coaching or developing team members, be sure to include this in your application. Highlight any specific training programs you've led or participated in that relate to the role.
Research Hays Travel: Familiarise yourself with Hays Travel's SMILE values and their approach to customer service. This will help you align your application with their company culture and demonstrate your enthusiasm for the role.
How to prepare for a job interview at Hays Travel
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations that have inspired you, as this will demonstrate your genuine interest in the industry and align with the company's values.
✨Highlight Your Leadership Skills
As an Assistant Manager, you'll need to showcase your ability to lead and motivate a team. Prepare examples of how you've successfully coached team members in the past and how you plan to foster a supportive environment at Hays Travel.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This will illustrate your problem-solving skills and your capability to handle the dynamic nature of the travel industry.
✨Prepare for Sales-Related Questions
Since achieving sales targets is crucial for this role, be prepared to discuss your sales achievements and strategies. Highlight your customer-focused approach and how it has contributed to your success in previous positions.