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- Tasks: Create tailor-made holiday packages and provide exceptional customer service to travel agents.
- Company: Join Hays Travel, the UK's largest independent travel agency with over 40 years of experience.
- Benefits: Enjoy exclusive travel opportunities, ongoing training, a competitive bonus scheme, and fun team events.
- Why this job: Combine your passion for travel with a rewarding sales career in a supportive, fun environment.
- Qualifications: Confident individuals with sales experience and excellent communication skills are encouraged to apply.
- Other info: Opportunities for overseas educational trips and a chance to join the Millionaires Club for top sellers.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about travel, sales, and delivering world-class customer service? Join our dynamic in-house tour operator team as a Worldwide Sales Consultant. We are a leading B2B Tour Operator, handling inbound calls from across Hays Travel & beyond.
About the Role:
As a Sales Consultant, you'll specialise in creating tailor-made holiday packages for our trade partners. You'll be responsible for crafting and selling bespoke, authentic travel arrangements that include:
- Flights
- Hotels
- Transfers
- Rail
- Attractions & more
This is a business-to-business (B2B) role where your ability to build relationships and offer exceptional service to our valued travel partners will be key to your success.
What You'll Be Doing:
- Selling package holidays to travel agents
- Answering incoming calls in a timely manner & to a high standard
- Handling inbound enquiries and converting them into bookings
- Creating bespoke holiday itineraries based on client needs
- Providing outstanding customer service and support
- Meeting and exceeding personal and team sales targets
- Attending relevant training to improve knowledge & skills
What We're Looking For:
- Confident, passionate, and motivated individuals
- Previous experience in a sales & travel environment
- Excellent communication and relationship-building skills
- A strong customer service focus - our agent partners are at the heart of everything we do
- A team player with the drive to succeed in a fast-paced environment
Why Join Us?
- Be part of a multi-award-winning team
- Work in a supportive, fun, and fast-paced environment
- Access to exclusive industry benefits and travel opportunities
- Ongoing training and career development
- Competitive Bonus Scheme
- Opportunities to attend overseas educational trips
- Millionaires Club for top sellers
- Exclusive Golden Ticket event
If you're ready to combine your love of travel with a rewarding sales career, we'd love to hear from you!
About Us
As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years and continue to grow each year.
Our values
Our SMILE values are embedded into our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What it's like to work for us?
Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.
Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Worldwide Sales Consultant in Sunderland employer: Hays Travel Ltd
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Worldwide Sales Consultant in Sunderland
✨Tip Number 1
Familiarise yourself with the travel industry and current trends. Being knowledgeable about popular destinations, travel packages, and customer preferences will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with friends or family. This will help you become more confident in handling inquiries and converting them into bookings, which is crucial for this role.
✨Tip Number 3
Network with professionals in the travel and sales sectors. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 4
Showcase your passion for travel in your interactions. Whether it's through social media or networking events, sharing your travel experiences can demonstrate your enthusiasm and make you a memorable candidate.
We think you need these skills to ace Worldwide Sales Consultant in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service, particularly in the travel industry. Use specific examples that demonstrate your ability to build relationships and meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and sales. Mention why you want to work for Hays Travel and how your skills align with their values, especially focusing on customer service and teamwork.
Highlight Relevant Skills: In your application, emphasise your communication and relationship-building skills. Provide examples of how you've successfully handled customer inquiries and converted them into sales in previous roles.
Show Enthusiasm for Training: Express your eagerness to participate in ongoing training and development opportunities. Mention any previous training experiences that have helped you grow in your career, particularly in sales or customer service.
How to prepare for a job interview at Hays Travel Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations that have inspired you, as this will demonstrate your genuine interest in the industry and align with the company's focus on creating bespoke holiday packages.
✨Highlight Your Sales Experience
Prepare specific examples from your previous sales roles that showcase your ability to meet targets and build relationships. Discuss how you've successfully converted inquiries into bookings, as this is crucial for a Worldwide Sales Consultant.
✨Demonstrate Excellent Communication Skills
Since this role involves handling inbound calls and providing outstanding customer service, practice clear and confident communication. Be ready to role-play scenarios where you handle customer inquiries or objections effectively.
✨Research the Company and Its Values
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Be prepared to discuss how you embody these values in your work and how they resonate with your personal approach to customer service.
