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- Tasks: Create and sell amazing holidays while building strong relationships with customers.
- Company: Join the UK's largest independent travel agency, recognized as Travel Weekly's Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a supportive work environment.
- Why this job: Be part of a vibrant team that values innovation, customer service, and personal growth.
- Qualifications: 1 year of experience in travel consulting with excellent communication skills required.
- Other info: Explore our New to Travel Programme if you lack experience but are eager to learn.
The predicted salary is between 28800 - 43200 £ per year.
If youre passionate about travel, why not come and work at Travel Weeklys Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UKs largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Travel Consultant?
- You have at least 1 years experience as a Travel Consultant with exceptional customer service & communication skills
- Youre a driven team player and you want to achieve your own targets as well as contribute to the growth of the business
- Youve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement
- As a Travel Consultant, its your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
If you do not have 1 years experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant, see:
So, what would you, as a Travel Consultant at Hays Travel do?
- You will forge long-lasting relationships with our customers, partners and suppliers.
- We take our targets seriously, and we have fun with them! If youve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
- You trust your knowledge and instincts on booking holidays. While you can take in the customers suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel?
Theres more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally
- Strong recognition and promotion opportunities
- Opportunities to travel on educational trips
- Discounts on booking your own holidays
- Uncapped earning potential
- Health care plan
- Eyecare vouchers
- Shopping discounts
- Loyal service awards to celebrate important milestones
- Recommend a friend bonus scheme
- Smile Rewards A personalisedMastercard loaded with daily & monthly cash booking incentives
- A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Travel Consultant in Leyland employer: Hays Travel Ltd.
Contact Detail:
Hays Travel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant in Leyland
✨Tip Number 1
Show your passion for travel! When you connect with us, share your favorite travel experiences and how they shaped your understanding of customer service in the travel industry. This will help you stand out as someone who truly embodies our SMILE values.
✨Tip Number 2
Familiarize yourself with our offerings and the destinations we cover. Being knowledgeable about popular travel spots and current trends will not only impress us but also demonstrate your commitment to providing exceptional service to our customers.
✨Tip Number 3
Leverage social media to showcase your travel insights. Share posts or stories that highlight your travel expertise and engage with potential customers. This will show us that you understand how to use social media effectively to promote offers and generate leads.
✨Tip Number 4
Prepare to discuss how you can contribute to our team goals. Think about specific examples from your past experience where you achieved targets or helped a team succeed. This will illustrate your drive and team player mentality, which are crucial for this role.
We think you need these skills to ace Travel Consultant in Leyland
Some tips for your application 🫡
Highlight Your Experience: Make sure to emphasize your experience as a Travel Consultant. Detail your customer service skills and any specific achievements that demonstrate your ability to meet targets and foster relationships.
Showcase Your Personality: Since this role values vibrant personalities, let your unique character shine through in your application. Use a friendly tone and share anecdotes that reflect your passion for travel and customer engagement.
Demonstrate Social Media Savvy: Mention your understanding of social media and how you have used it in previous roles to promote offers or engage with customers. This will show that you can contribute to the company's marketing efforts.
Align with Company Values: Familiarize yourself with Hays Travel's SMILE values (Supportive, Motivational, Innovative, Loyal, Excellent) and incorporate them into your application. Explain how you embody these values in your work.
How to prepare for a job interview at Hays Travel Ltd.
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Demonstrate Customer Service Skills
Prepare examples that showcase your exceptional customer service skills. Highlight situations where you went above and beyond to ensure customer satisfaction, as this aligns with the company's SMILE values.
✨Highlight Teamwork and Target Achievement
Discuss your experience as a team player and how you contribute to achieving targets. Be ready to share specific instances where you collaborated with colleagues to meet or exceed goals.
✨Utilize Social Media Knowledge
Since social media plays a role in promoting offers and engaging customers, be prepared to discuss your understanding of various platforms and how you would use them to enhance customer engagement and generate sales leads.
