At a Glance
- Tasks: Create and sell amazing holidays while building strong relationships with customers.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy uncapped bonuses, discounts on holidays, and a supportive work environment.
- Why this job: Be part of a vibrant team that values innovation, customer service, and personal growth.
- Qualifications: 1 year of experience in travel consultancy or join our New to Travel Programme.
- Other info: We prioritise work-life balance and offer extensive training and recognition opportunities.
The predicted salary is between 28800 - 43200 £ per year.
If youre passionate about travel, why not come and work at Travel Weeklys Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UKs largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
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Supportive
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Motivational
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Innovative
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Loyal
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Excellent
What makes a successful Travel Consultant?
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You have at least 1 years experience as a Travel Consultant with exceptional customer service & communication skills
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Youre a driven team player and you want to achieve your own targets as well as contribute to the growth of the business
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Youve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement
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As a Travel Consultant, its your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
If you do not have 1 years experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant, see: https://careers.haystravel.co.uk/new-to-travel or alternatively to find out about our Foreign Exchange positions please visit https://jobs.haystravel.co.uk/jobs/foreign-exchange?source=careers.haystravel.co.uk
So, what would you, as a Travel Consultant at Hays Travel do?
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You will forge long-lasting relationships with our customers, partners and suppliers.
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We take our targets seriously, and we have fun with them! If youve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
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You trust your knowledge and instincts on booking holidays. While you can take in the customers suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel?
Theres more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
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A range of training programmes to help you progress personally and professionally
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Strong recognition and promotion opportunities
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Opportunities to travel on educational trips
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Discounts on booking your own holidays
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Uncapped earning potential
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Health care plan
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Eyecare vouchers
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Shopping discounts
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Loyal service awards to celebrate important milestones
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Recommend a friend bonus scheme
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Smile Rewards A personalisedMastercard loaded with daily & monthly cash booking incentives
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A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Travel Consultant in Inverness employer: Hays Travel Ltd
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant in Inverness
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your work ethic and customer service approach.
✨Tip Number 2
Leverage social media to showcase your passion for travel. Share your travel experiences, tips, and insights on platforms like Instagram or Facebook. This not only highlights your knowledge but also shows your ability to engage with potential customers online.
✨Tip Number 3
Network with current or former employees of Hays Travel. Reach out on LinkedIn or attend travel industry events to gain insights about the company culture and expectations. This can give you an edge in understanding what they value in a Travel Consultant.
✨Tip Number 4
Prepare to discuss specific destinations and travel trends during your interview. Show that you are not just passionate about travel but also knowledgeable about popular destinations and emerging trends that could benefit Hays Travel's offerings.
We think you need these skills to ace Travel Consultant in Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Travel Consultant, focusing on your customer service skills and any relevant achievements. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of Hays Travel's values. Mention specific experiences that illustrate your ability to create memorable holidays and your commitment to excellent customer service.
Showcase Your Social Media Skills: Since the role requires an understanding of social media, include examples of how you've used social media in previous roles to promote offers or engage with customers. This will show that you can contribute to their marketing efforts.
Highlight Your Team Player Attitude: Emphasise your ability to work collaboratively in a team environment. Provide examples of how you've contributed to team goals in the past, as this aligns with Hays Travel's focus on teamwork and achieving targets together.
How to prepare for a job interview at Hays Travel Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs. This will demonstrate that you genuinely care about creating memorable holidays for clients.
✨Highlight Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Discuss specific situations where you went above and beyond to meet a customer's needs, as this aligns with Hays Travel's commitment to outstanding service.
✨Demonstrate Team Spirit
As a Travel Consultant, being a team player is crucial. Be ready to discuss how you've collaborated with colleagues in the past to achieve targets or solve problems. Show that you can contribute positively to the team dynamic at Hays Travel.
✨Familiarise Yourself with Social Media
Since social media plays a role in promoting offers and engaging customers, be prepared to talk about your experience with it. Share any strategies you've used to generate sales leads or boost engagement, showcasing your innovative thinking.