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- Tasks: Create and sell amazing holidays while building strong relationships with customers.
- Company: Join the UK's largest independent travel agency, recognized as Travel Weekly's Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a supportive work environment.
- Why this job: Be part of a vibrant team that values work-life balance and personal growth.
- Qualifications: 1 year of experience in travel consulting and exceptional customer service skills required.
- Other info: No experience? Check out our New to Travel Programme for training opportunities!
The predicted salary is between 28800 - 43200 £ per year.
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Supportive
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Motivational
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Innovative
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Loyal
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Excellent
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You have at least 1 years experience as a Travel Consultant with exceptional customer service & communication skills
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Youre a driven team player and you want to achieve your own targets as well as contribute to the growth of the business
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Youve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement
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As a Travel Consultant, its your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
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You will forge long-lasting relationships with our customers, partners and suppliers.
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We take our targets seriously, and we have fun with them! If youve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
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You trust your knowledge and instincts on booking holidays. While you can take in the customers suggestions, do not hesitate to offer experiences that you think will blow them away.
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A range of training programmes to help you progress personally and professionally
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Strong recognition and promotion opportunities
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Opportunities to travel on educational trips
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Discounts on booking your own holidays
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Uncapped earning potential
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Health care plan
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Eyecare vouchers
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Shopping discounts
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Loyal service awards to celebrate important milestones
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Recommend a friend bonus scheme
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Smile Rewards A personalised Mastercard loaded with daily & monthly cash booking incentives
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A work environment that thrives on uplifting one another
Travel Consultant in Ferndown employer: Hays Travel Ltd.
Contact Detail:
Hays Travel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant in Ferndown
✨Tip Number 1
Show your passion for travel during the interview. Share personal travel experiences and how they shaped your understanding of customer needs. This will demonstrate your enthusiasm and make you memorable.
✨Tip Number 2
Familiarize yourself with Hays Travel's SMILE values. Be prepared to discuss how you embody these values in your work, especially in terms of customer service and teamwork.
✨Tip Number 3
Leverage your social media skills by showcasing any relevant experience you have in promoting travel offers or engaging with customers online. This aligns perfectly with the role's requirements.
✨Tip Number 4
Research popular travel destinations and current trends in the travel industry. Being knowledgeable about various locations will help you impress during discussions about creating incredible holidays.
We think you need these skills to ace Travel Consultant in Ferndown
Some tips for your application 🫡
Highlight Your Experience: Make sure to emphasize your experience as a Travel Consultant. Detail your customer service skills and any specific achievements that demonstrate your ability to meet targets and foster customer relationships.
Showcase Your Personality: Since this role values vibrant personalities, let your enthusiasm shine through in your application. Use a friendly tone and share personal anecdotes that reflect your passion for travel and customer service.
Demonstrate Social Media Savvy: Mention your understanding of social media and how you have used it in previous roles to promote offers or engage with customers. This will show that you can contribute to the company's marketing efforts.
Align with Company Values: Familiarize yourself with Hays Travel's SMILE values (Supportive, Motivational, Innovative, Loyal, Excellent) and incorporate them into your application. Explain how you embody these values in your work.
How to prepare for a job interview at Hays Travel Ltd.
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs. This will demonstrate that you align with the company's values and are genuinely excited about the role.
✨Highlight Customer Service Skills
Prepare examples from your past experience that showcase your exceptional customer service skills. Discuss specific situations where you went above and beyond to meet a customer's needs, as this is crucial for a Travel Consultant role.
✨Demonstrate Team Spirit
Since being a team player is essential, be ready to discuss how you've collaborated with colleagues in previous roles. Share instances where you contributed to team goals or supported others, emphasizing your ability to work well in a team environment.
✨Familiarize Yourself with Social Media
As social media plays a role in promoting offers and engaging customers, be prepared to talk about your experience with it. Mention any strategies you've used to generate sales leads or boost engagement, showing that you can leverage these tools effectively.
