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- Tasks: Create and sell amazing holidays while building strong relationships with customers.
- Company: Join the UK's largest independent travel agency, recognized as Travel Weekly's Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a supportive work environment.
- Why this job: Be part of a vibrant team that values innovation, customer service, and work-life balance.
- Qualifications: Must have at least 1 year of experience as a Travel Consultant with great communication skills.
- Other info: We offer extensive training programs and celebrate your milestones with loyal service awards.
The predicted salary is between 28800 - 43200 £ per year.
If youre passionate about travel, why not come and work at Travel Weeklys Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UKs largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Travel Consultant?
- You have at least 1 years experience as a Travel Consultant with exceptional customer service & communication skills
- Youre a driven team player and you want to achieve your own targets as well as contribute to the growth of the business
- Youve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement
- As a Travel Consultant, its your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
So, what would you, as a Travel Consultant at Hays Travel do?
- You will forge long-lasting relationships with our customers, partners and suppliers.
- We take our targets seriously, and we have fun with them! If youve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
- You trust your knowledge and instincts on booking holidays. While you can take in the customers suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel?
Theres more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally
- Strong recognition and promotion opportunities
- Opportunities to travel on educational trips
- Discounts on booking your own holidays
- Uncapped earning potential
- Health care plan
- Eyecare vouchers
- Shopping discounts
- Loyal service awards to celebrate important milestones
- Recommend a friend bonus scheme
- Smile Rewards A personlised Mastercard loaded with daily & monthly cash booking incentives
- A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Travel Consultant in Dunstable, Bedfordshire employer: Hays Travel Ltd.
Contact Detail:
Hays Travel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant in Dunstable, Bedfordshire
✨Tip Number 1
Show your passion for travel! When you network or engage with the company on social media, share your travel experiences and insights. This will demonstrate your enthusiasm and knowledge about the industry, making you a more attractive candidate.
✨Tip Number 2
Familiarize yourself with Hays Travel's SMILE values. During any interactions, whether in person or online, highlight how your personal values align with theirs. This connection can set you apart from other candidates.
✨Tip Number 3
Utilize social media to your advantage. Engage with Hays Travel’s posts, share relevant content, and even create your own travel-related posts. This shows your understanding of social media's role in promoting offers and engaging customers.
✨Tip Number 4
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this aligns with their focus on exceptional service and relationship building.
We think you need these skills to ace Travel Consultant in Dunstable, Bedfordshire
Some tips for your application 🫡
Highlight Your Experience: Make sure to emphasize your experience as a Travel Consultant. Detail your customer service skills and any specific achievements that demonstrate your ability to meet targets and foster customer relationships.
Showcase Your Personality: Since the role requires a vibrant personality, let your enthusiasm shine through in your application. Use a friendly tone and express your passion for travel and helping customers create memorable experiences.
Demonstrate Social Media Savvy: Mention your understanding of social media and how you can leverage it to promote offers and engage with customers. Provide examples of how you've used social media in previous roles to generate sales leads.
Align with Company Values: Familiarize yourself with Hays Travel's SMILE values (Supportive, Motivational, Innovative, Loyal, Excellent) and reflect these in your application. Show how you embody these values in your work ethic and interactions with colleagues and customers.
How to prepare for a job interview at Hays Travel Ltd.
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs. This will demonstrate that you align with the company's values and are genuinely excited about the role.
✨Highlight Your Customer Service Skills
Prepare specific examples from your previous experience where you provided exceptional customer service. Discuss how you handled challenges and went above and beyond to ensure customer satisfaction, as this is crucial for a Travel Consultant.
✨Demonstrate Your Team Spirit
Since being a team player is essential, be ready to discuss how you've collaborated with colleagues in the past. Share instances where you contributed to team goals and how you can help foster a supportive environment at Hays Travel.
✨Be Ready to Discuss Social Media Strategies
Given the importance of social media in promoting offers and engaging customers, come prepared with ideas on how you would use these platforms effectively. Mention any relevant experience you have in leveraging social media for sales or customer engagement.
