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- Tasks: Create and sell amazing holidays while building strong relationships with customers.
- Company: Join the UK's largest independent travel agency, recognized as Travel Weekly's Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a supportive work environment.
- Why this job: Be part of a vibrant team that values innovation, personal growth, and a fun work-life balance.
- Qualifications: 1 year of experience in travel consulting with excellent customer service skills; social media savvy is a plus.
- Other info: Check out our New to Travel Programme for those without experience!
The predicted salary is between 28800 - 43200 £ per year.
If youre passionate about travel, why not come and work at Travel Weeklys Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UKs largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
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Supportive
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Motivational
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Innovative
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Loyal
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Excellent
What makes a successful Travel Consultant?
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You have at least 1 years experience as a Travel Consultant with exceptional customer service & communication skills
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Youre a driven team player and you want to achieve your own targets as well as contribute to the growth of the business
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Youve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement
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As a Travel Consultant, its your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
If you do not have 1 years experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant, see: https://careers.haystravel.co.uk/new-to-travel or alternatively to find out about our Foreign Exchange positions please visit https://jobs.haystravel.co.uk/jobs/foreign-exchange?source=careers.haystravel.co.uk
So, what would you, as a Travel Consultant at Hays Travel do?
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You will forge long-lasting relationships with our customers, partners and suppliers.
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We take our targets seriously, and we have fun with them! If youve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
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You trust your knowledge and instincts on booking holidays. While you can take in the customers suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel?
Theres more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
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A range of training programmes to help you progress personally and professionally
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Strong recognition and promotion opportunities
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Opportunities to travel on educational trips
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Discounts on booking your own holidays
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Uncapped earning potential
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Health care plan
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Eyecare vouchers
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Shopping discounts
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Loyal service awards to celebrate important milestones
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Recommend a friend bonus scheme
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Smile Rewards A personalisedMastercard loaded with daily & monthly cash booking incentives
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A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Travel Consultant in Aberdeen employer: Hays Travel Ltd.
Contact Detail:
Hays Travel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant in Aberdeen
✨Tip Number 1
Show your passion for travel! When you network or engage with the company on social media, share your travel experiences and insights. This will demonstrate your enthusiasm and align with Hays Travel's values.
✨Tip Number 2
Familiarize yourself with the latest travel trends and popular destinations. Being knowledgeable about current travel hotspots can help you stand out during interviews and discussions with potential colleagues.
✨Tip Number 3
Engage with Hays Travel's social media channels. Comment on their posts, share relevant content, and participate in discussions. This shows your proactive approach and helps you get noticed by the hiring team.
✨Tip Number 4
Highlight your customer service skills in any interactions. Whether it's through networking or during an interview, emphasize how you've successfully built relationships and provided exceptional service in previous roles.
We think you need these skills to ace Travel Consultant in Aberdeen
Some tips for your application 🫡
Highlight Your Experience: Make sure to emphasize your experience as a Travel Consultant. Detail your customer service skills and any specific achievements that demonstrate your ability to meet targets and foster relationships.
Showcase Your Personality: Since the role requires a vibrant personality, let your enthusiasm shine through in your application. Use a friendly tone and express your passion for travel and helping customers create memorable experiences.
Demonstrate Social Media Savvy: Mention any experience you have with social media, especially how you've used it to promote offers or engage with customers. This aligns with the company's focus on innovative thinking and customer engagement.
Align with Company Values: Familiarize yourself with Hays Travel's SMILE values (Supportive, Motivational, Innovative, Loyal, Excellent) and reflect these in your application. Show how you embody these values in your work ethic and interactions.
How to prepare for a job interview at Hays Travel Ltd.
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, as this aligns with the company's SMILE values.
✨Be Ready to Discuss Social Media Strategies
Since social media plays a key role in promoting offers and engaging customers, be prepared to discuss how you would use these platforms to generate sales leads and boost customer engagement.
✨Emphasize Teamwork and Target Achievement
Talk about your experience working in a team environment and how you contribute to achieving collective goals. Mention any competitive experiences that showcase your drive to meet targets and earn bonuses.
