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- Tasks: Create and sell amazing holidays while providing top-notch customer service.
- Company: Join the UK's largest independent travel agency, recognized as the Best Agency to Work For 2024.
- Benefits: Enjoy a competitive salary, unlimited bonus potential, and a supportive work environment.
- Why this job: Be part of a vibrant team that values innovation and career growth in the travel industry.
- Qualifications: Must have at least 1 year of experience as a Travel Consultant with excellent communication skills.
- Other info: Use your social media savvy to promote offers and engage customers.
The predicted salary is between 28800 - 42000 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024? Full-time Competitive Salary & Unlimited Bonus Potential Catterick At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values. * Supportive * Motivational * Innovative * Loyal * Excellent What makes a successful Travel Consultant? * You have at least 1 years’ experience as a Travel Consultant with exceptional customer service & communication skills * You’re a driven team player and you want to achieve your own targets as well as contribute to the growth of the business * You’ve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement * As a Travel Consultant, it’s your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers’ journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself! If you do not have 1 years’ experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant So, what would you, as a Travel Consultant at Hays Travel do? * You will forge long-lasting relationships with our customers, partners and suppliers. * We take our targets seriously, and we have fun with them! If you’ve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights. * You trust your knowledge and instincts on booking holidays. While you can take in the customers’ suggestions, do not hesitate to offer experiences that you think will blow them away. Why should you really work for Hays Travel? There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer: * A range of training programmes to help you progress personally and professionally * Strong recognition and promotion opportunities * Opportunities to travel on educational trips * Discounts on booking your own holidays * Uncapped earning potential * Health care plan * Eyecare vouchers * Shopping discounts * Loyal service awards to celebrate important milestones * Recommend a friend bonus scheme * Smile Rewards – A personlised Mastercard loaded with daily & monthly cash booking incentives * A work environment that thrives on uplifting one another We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now! Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately
Travel Consultant employer: Hays Travel Ltd
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant
✨Tip Number 1
Show your passion for travel in every interaction. Whether it's through networking events or casual conversations, let your enthusiasm shine. This will help you connect with others in the industry and demonstrate that you're the right fit for a role that revolves around creating memorable experiences.
✨Tip Number 2
Familiarize yourself with the latest travel trends and popular destinations. Being knowledgeable about current travel hotspots and emerging trends will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 3
Utilize social media to showcase your travel experiences and insights. By sharing your adventures and tips online, you can build a personal brand that aligns with the values of Hays Travel, demonstrating your understanding of how to engage customers effectively.
✨Tip Number 4
Network with current travel consultants or professionals in the industry. Attend travel fairs or join online forums to gain insights into what makes a successful consultant at Hays Travel, and use this knowledge to tailor your approach when applying.
We think you need these skills to ace Travel Consultant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Travel Consultant. Detail your customer service skills and any specific achievements that demonstrate your ability to meet targets and contribute to business growth.
Showcase Your Personality: Since the role requires a vibrant personality, let your unique character shine through in your application. Use a friendly tone and share anecdotes that reflect your passion for travel and customer engagement.
Demonstrate Social Media Savvy: Mention your understanding of social media and how you have used it in previous roles to promote offers or engage with customers. This will show that you can leverage modern tools to enhance customer experiences.
Align with Company Values: Familiarize yourself with Hays Travel's SMILE values (Supportive, Motivational, Innovative, Loyal, Excellent) and incorporate them into your application. Provide examples of how you embody these values in your work.
How to prepare for a job interview at Hays Travel Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Demonstrate Customer Service Skills
Prepare examples that showcase your exceptional customer service skills. Think of situations where you went above and beyond for a customer, as this aligns with the company's SMILE values.
✨Highlight Teamwork and Collaboration
Since being a driven team player is essential, be ready to discuss how you've successfully worked in teams in the past. Mention specific instances where your contributions helped achieve team goals.
✨Utilize Social Media Knowledge
Discuss your understanding of social media and how you can leverage it to promote offers and engage customers. Bring up any relevant experience you have in using social media for business purposes.
