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- Tasks: Create and sell amazing holidays while building lasting relationships with customers.
- Company: Join the UK's largest independent travel agency, recognized as Travel Weekly’s Best Agency to Work For 2024.
- Benefits: Enjoy uncapped bonuses, discounts on holidays, and a supportive work environment.
- Why this job: Be part of a vibrant team that values innovation, motivation, and personal growth.
- Qualifications: 1 year of experience in travel consulting with strong customer service skills; social media savvy.
- Other info: Explore our New to Travel Programme if you're new to the industry!
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024? Competitive Salary & Unlimited Bonus Potential At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values. * Supportive * Motivational * Innovative * Loyal * Excellent What makes a successful Travel Consultant? * You have at least 1 years’ experience as a Travel Consultant with exceptional customer service & communication skills * You’re a driven team player and you want to achieve your own targets as well as contribute to the growth of the business * You’ve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement * As a Travel Consultant, it’s your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers’ journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself! If you do not have 1 years’ experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant, Please see our Hays Travel Careers page. So, what would you, as a Travel Consultant at Hays Travel do? * You will forge long-lasting relationships with our customers, partners and suppliers. * We take our targets seriously, and we have fun with them! If you’ve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights. * You trust your knowledge and instincts on booking holidays. While you can take in the customers’ suggestions, do not hesitate to offer experiences that you think will blow them away. Why should you really work for Hays Travel? There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer: * A range of training programmes to help you progress personally and professionally * Strong recognition and promotion opportunities * Opportunities to travel on educational trips * Discounts on booking your own holidays * Uncapped earning potential * Health care plan * Eyecare vouchers * Shopping discounts * Loyal service awards to celebrate important milestones * Recommend a friend bonus scheme * Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives * A work environment that thrives on uplifting one another We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now! Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately
Travel Consultant employer: Hays Travel Ltd
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant
✨Tip Number 1
Show your passion for travel! When you network or engage with us on social media, share your travel experiences and insights. This not only highlights your enthusiasm but also demonstrates your extensive destination knowledge.
✨Tip Number 2
Familiarize yourself with our SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Think of specific examples from your past experiences that align with these values, as they are central to our culture at Hays Travel.
✨Tip Number 3
Engage with our online community! Follow Hays Travel on social media, participate in discussions, and share your thoughts on travel trends. This will help you understand our brand better and show your proactive approach.
✨Tip Number 4
Prepare to discuss how you can contribute to our targets and growth. Think about innovative ideas you could bring to the table that would enhance customer engagement and boost sales, showcasing your drive as a team player.
We think you need these skills to ace Travel Consultant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Travel Consultant, especially if you have over a year in the field. Detail your customer service skills and any specific achievements that showcase your ability to meet targets.
Showcase Your Personality: Since this role values vibrant personalities, let your enthusiasm shine through in your application. Use a friendly tone and share personal anecdotes that reflect your passion for travel and customer service.
Demonstrate Social Media Savvy: Mention any experience you have with social media, particularly how you've used it to promote offers or engage customers. This will show that you understand the importance of digital marketing in the travel industry.
Align with Company Values: Familiarize yourself with Hays Travel's SMILE values (Supportive, Motivational, Innovative, Loyal, Excellent) and weave them into your application. Provide examples of how you embody these values in your work.
How to prepare for a job interview at Hays Travel Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Demonstrate Customer Service Skills
Prepare examples that showcase your exceptional customer service skills. Discuss situations where you went above and beyond to ensure customer satisfaction, as this aligns with the company's SMILE values.
✨Highlight Teamwork and Target Achievement
Emphasize your ability to work as part of a team while also being driven to achieve personal targets. Share specific instances where you contributed to team success and met or exceeded sales goals.
✨Utilize Social Media Knowledge
Discuss your understanding of social media and how you can leverage it to promote offers and engage customers. Provide examples of how you've used social media in previous roles to generate leads or boost engagement.
