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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and inspire exceptional customer service daily.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, healthcare plans, and a vibrant work environment.
- Why this job: Be part of a supportive culture that values innovation, career growth, and community engagement.
- Qualifications: 2 years of travel sales experience and strong leadership skills are essential.
- Other info: Explore our New to Travel opportunities if you lack direct experience.
The predicted salary is between 28800 - 43200 £ per year.
If you're passionate about travel, why not come and work at Travel Weekly's Best Agency to Work For 2024?
Full-time Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Branch Manager?
- You lead from the front and by example. You have great leadership skills and experience of working in a team, leading and coaching your colleagues.
- You have 2 years travel sales experience and supervising a team under your belt.
- You achieve your own sales targets and drive your team to achieve their individual targets.
- Your exceptional communication and customer service skills are at the forefront of your day-to-day.
- You love numbers and are able to stay on top of the branch's sales and targets.
- You are enthusiastic, optimistic and committed to contribute to the growth of the business.
- You take a keen interest in the development of colleagues to maximise job satisfaction, performance, and talent succession.
If you do not have 2 years experience of working in a travel agency, then please check out our New to Travel opportunities which is a fantastic way to join Hays Travel.
So, what does a Branch Manager at Hays Travel do in a day?
- Be a true role model for your team as a trusted and inspiring leader who meets targets, continuously strives for excellence and delivers great service.
- Lead the overall profitability of your branch by maximising all sales to the fullest potential, exceeding targets wherever possible.
- Enable the effective day-to-day operation of your branch and foreign exchange bureau.
- Increase the exposure of your branch through new business leads and maximise the use of social media to promote offers, generating customer engagement and sales.
- Oversee and support your team's performance, supporting areas for development to achieve maximum productivity whilst ensuring colleague motivation and morale is at its best.
- Act as a figurehead within the local community, attending all promotional activities and events that will boost your branch performance and impact exposure.
- Assist in the recruitment of colleagues into your branch, including apprentices - you will ensure their development is tailored to their talent progression.
Why should you really work for Hays Travel?
There's more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Opportunities to travel on educational trips.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend bonus scheme.
- Smile Rewards - A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Travel Branch Manager in Shipley, West Yorkshire employer: Hays Travel Ltd
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Branch Manager in Shipley, West Yorkshire
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values. Demonstrating how you embody these values in your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Network within the travel industry, especially with current or former employees of Hays Travel. This can provide you with insider knowledge about the company and potentially lead to a referral.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've motivated and developed team members in previous roles. This will highlight your capability to lead effectively at Hays Travel.
✨Tip Number 4
Stay updated on the latest travel trends and customer preferences. Being knowledgeable about current travel offerings can help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
We think you need these skills to ace Travel Branch Manager in Shipley, West Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your travel sales experience and leadership skills. Emphasise any achievements in meeting sales targets and coaching team members, as these are key qualities for the Branch Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your alignment with Hays Travel's SMILE values. Use specific examples from your past experiences to demonstrate how you embody these values and can contribute to the team's success.
Highlight Communication Skills: Since exceptional communication and customer service skills are crucial for this position, provide examples of how you've successfully interacted with customers and led teams in previous roles. This will help illustrate your fit for the role.
Show Enthusiasm for the Role: In your application, express your enthusiasm for the Branch Manager position and your commitment to contributing to the growth of Hays Travel. Mention any innovative ideas you have for driving sales and improving team performance.
How to prepare for a job interview at Hays Travel Ltd
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead by example. Be prepared to discuss your previous leadership experiences and how you've motivated your team to achieve targets. Share specific examples of how you've coached colleagues and fostered a positive work environment.
✨Demonstrate Your Passion for Travel
Since this role is all about travel, make sure to express your enthusiasm for the industry. Talk about your own travel experiences and how they have shaped your understanding of customer needs. This will show that you genuinely care about the business and its customers.
✨Know Your Numbers
Being comfortable with sales targets and branch profitability is crucial. Brush up on key metrics related to sales performance and be ready to discuss how you've previously met or exceeded targets. This will demonstrate your ability to drive results in a competitive environment.
✨Engage with the SMILE Values
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Prepare to give examples of how you've embodied these values in your past roles, as this will align you closely with the company's culture and expectations.
