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- Tasks: Support the Branch Manager and drive team performance in a dynamic travel agency.
- Company: Hays Travel is the UK's largest independent travel agency, prioritising people and holidays.
- Benefits: Enjoy uncapped bonuses, exclusive holiday discounts, health care plans, and training programmes.
- Why this job: Join a supportive team culture where your passion for travel can thrive and grow.
- Qualifications: Minimum 2 years as a Travel Consultant with strong sales and leadership skills required.
- Other info: Opportunities for educational trips and a Smile Rewards Mastercard for incentives.
The predicted salary is between 24000 - 36000 £ per year.
Are you a travel professional ready to take the next step in your career? At Hays Travel, the UK's largest independent travel agency, we put people first - customers and colleagues alike. We're passionate about holidays, driven by our core SMILE values: Supportive, Motivational, Innovative, Loyal, Excellent. We're now looking for an Assistant Manager to help lead one of our dynamic branches. If you're enthusiastic about travel, motivated by sales, and experienced in coaching others, we want to hear from you!
What You'll Do:
- Support the Branch Manager in the day-to-day running of the branch
- Drive team performance to achieve individual and collective sales targets
- Provide hands-on coaching, support, and motivation to your team
- Deliver exceptional customer service and product knowledge
- Represent the branch at local events and promote offers via social media
- Achieve personal sales and development goals while helping your team grow
What We're Looking For:
- Minimum 2 years experience as a Travel Consultant with a strong sales record
- A natural leader who can coach and inspire a team
- Customer-focused with a positive, can-do attitude
- Passionate about travel with excellent product knowledge
- Organised, reliable, and ready to take initiative
Why Work with Us?
- Uncapped bonus potential
- Exclusive discounts on personal holidays
- Educational trips & travel opportunities
- Health care plan, eyecare vouchers & shopping discounts
- Training programmes & clear progression paths
- Loyalty awards and referral bonuses
- Smile Rewards Mastercard - earn daily & monthly incentives
- A supportive, uplifting team culture
Ready to take off on your next career journey with Hays Travel? Apply now and bring your passion for travel to a role where no two days are the same.
Locations
Travel Agent Assistant Manager in Tiverton, Devon employer: Hays Travel Ltd
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Agent Assistant Manager in Tiverton, Devon
✨Tip Number 1
Familiarise yourself with Hays Travel's core SMILE values. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you're not just a fit for the role, but also for their company culture.
✨Tip Number 2
Leverage your existing network within the travel industry. Reach out to former colleagues or contacts who may have insights about Hays Travel or can provide a referral. Personal connections can often give you an edge in the application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and coached teams in your previous roles. Use metrics and success stories to illustrate your impact, as this will resonate well with the hiring managers looking for results-driven candidates.
✨Tip Number 4
Engage with Hays Travel on social media. Comment on their posts, share relevant content, and showcase your passion for travel. This not only increases your visibility but also demonstrates your enthusiasm for the brand and its offerings.
We think you need these skills to ace Travel Agent Assistant Manager in Tiverton, Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Travel Consultant, focusing on your sales achievements and any leadership roles you've held. Use specific examples to demonstrate how you've motivated and coached team members.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and customer service. Mention how your values align with Hays Travel's core SMILE values and provide examples of how you've delivered exceptional service in the past.
Showcase Your Product Knowledge: During the application process, emphasise your knowledge of travel products and destinations. This could include mentioning any specific experiences or training that have equipped you with this knowledge.
Highlight Leadership Skills: Since the role involves coaching and leading a team, be sure to highlight any previous leadership experiences. Discuss how you've successfully driven team performance and supported colleagues in achieving their goals.
How to prepare for a job interview at Hays Travel Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team or coached colleagues in the past. Highlight specific instances where your leadership made a positive impact on sales or team performance.
✨Know the Company Values
Familiarise yourself with Hays Travel's core SMILE values: Supportive, Motivational, Innovative, Loyal, Excellent. Be ready to discuss how you embody these values in your work and how they align with your personal approach.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations, such as resolving customer complaints or motivating a struggling team member. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
