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- Tasks: Lead a dynamic travel branch, drive sales, and coach your team.
- Company: Join Hays Travel, the UK's largest independent travel agency, where people come first.
- Benefits: Enjoy uncapped bonuses, exclusive holiday discounts, and health care perks.
- Other info: Perfect for passionate travellers ready to inspire others in a supportive environment.
- Why this job: Embrace a vibrant culture with opportunities for personal growth and travel adventures.
- Qualifications: 2 years as a Travel Consultant with strong sales and leadership skills required.
The predicted salary is between 28800 - 43200 £ per year.
Are you a travel professional ready to take the next step in your career? At Hays Travel, the UK's largest independent travel agency, we put people first - customers and colleagues alike. We're passionate about holidays, driven by our core SMILE values: Supportive, Motivational, Innovative, Loyal, Excellent. We're now looking for an Assistant Manager to help lead one of our dynamic branches. If you're enthusiastic about travel, motivated by sales, and experienced in coaching others, we want to hear from you!
What You'll Do:
- Support the Branch Manager in the day-to-day running of the branch
- Drive team performance to achieve individual and collective sales targets
- Provide hands-on coaching, support, and motivation to your team
- Deliver exceptional customer service and product knowledge
- Represent the branch at local events and promote offers via social media
- Achieve personal sales and development goals while helping your team grow
What We're Looking For:
- Minimum 2 years experience as a Travel Consultant with a strong sales record
- A natural leader who can coach and inspire a team
- Customer-focused with a positive, can-do attitude
- Passionate about travel with excellent product knowledge
- Organised, reliable, and ready to take initiative
Why Work with Us?
- Uncapped bonus potential
- Exclusive discounts on personal holidays
- Educational trips & travel opportunities
- Health care plan, eyecare vouchers & shopping discounts
- Training programmes & clear progression paths
- Loyalty awards and referral bonuses
- Smile Rewards Mastercard earn daily & monthly incentives
- A supportive, uplifting team culture
Ready to take off on your next career journey with Hays Travel? Apply now and bring your passion for travel to a role where no two days are the same.
Travel Agent Assistant Manager employer: Hays Travel Ltd
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Agent Assistant Manager
✨Tip Number 1
Familiarise yourself with Hays Travel's core SMILE values. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you're not just a fit for the role, but also for their company culture.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully coached and motivated a team in the past. Highlighting your leadership skills with concrete stories will help you stand out as a candidate who can drive team performance.
✨Tip Number 3
Stay updated on current travel trends and popular destinations. Being knowledgeable about the latest travel products and services will not only impress during interviews but also position you as a valuable asset to the team from day one.
✨Tip Number 4
Engage with Hays Travel on social media. By liking, sharing, or commenting on their posts, you can demonstrate your enthusiasm for the brand and its offerings. This proactive approach can help you make a memorable impression before even stepping into an interview.
We think you need these skills to ace Travel Agent Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Travel Consultant, focusing on your sales achievements and any leadership roles you've held. Use specific examples to demonstrate how you've motivated and coached others.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and customer service. Mention how your values align with Hays Travel's core SMILE values and provide examples of how you've delivered exceptional service in the past.
Showcase Your Product Knowledge: Demonstrate your understanding of travel products and services in your application. Mention any specific destinations or experiences that you are particularly knowledgeable about, as this will show your enthusiasm and expertise.
Highlight Leadership Skills: Since the role involves coaching and motivating a team, be sure to include any relevant leadership experiences. Discuss how you've successfully led teams in the past and the impact it had on performance and morale.
How to prepare for a job interview at Hays Travel Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs and preferences.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team or coached colleagues in the past. Highlight specific instances where your leadership made a positive impact on sales or team performance.
✨Know the Company Values
Familiarise yourself with Hays Travel's core SMILE values: Supportive, Motivational, Innovative, Loyal, Excellent. Be ready to discuss how you embody these values in your work and how they align with your personal approach.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations, such as dealing with a difficult customer or motivating a team member. Use the STAR method (Situation, Task, Action, Result) to structure your responses.