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- Tasks: Join our training programme to become a Travel Consultant and help customers plan their dream holidays.
- Company: Hays Travel is the UK's largest independent travel agent, passionate about travel and customer service.
- Benefits: Enjoy a fully paid six-month training, mentoring support, and opportunities to grow and travel.
- Why this job: Turn your love for travel into a rewarding career with hands-on experience and a supportive team.
- Qualifications: Must have one year of sales or customer-facing experience and a passion for delivering great service.
- Other info: Complete a fun video task to showcase your creativity and personality in selling a holiday!
Ready for a new adventure? If you've always dreamed of a career in the travel industry but lacked the experience to get started, the Hays Travel New to Travel Programme is your ticket in!
We're looking for enthusiastic, target-driven individuals with a passion for travel and at least one year of experience in a sales or customer-facing target-driven role. This is your chance to join the UK's largest independent travel agent and turn your passion into a fulfilling career.
What's in it for you?
- Fully paid six-month training programme designed for retail and sales professionals looking to enter the travel industry
- Intensive virtual classroom training covering systems, sales techniques, destinations, and our service values
- Support from expert trainers, Regional Sales Managers, and experienced Travel Consultants
- Permanent Travel Consultant role in a retail branch upon successful completion of the programme
- Be part of the Hays Travel family, with opportunities to grow, earn, and travel
The Programme at a Glance:
- 10 weeks of virtual training with your cohort and our Learning & Development team
- Hands-on branch experience with real customers and mentoring support
- Final assessment at 6 months to progress into a permanent Travel Consultant role
Who we're looking for:
- One year+ experience in sales, retail, or target-based customer service
- Passion for travel and a drive to deliver outstanding customer experiences
- Confident, friendly, and motivated individuals who are eager to learn
- Strong communication skills and a team-player attitude
- Willingness to complete a fun and engaging video task as part of the application
Your Video Challenge:
Sell us a holiday! Create a 2-3 minute video selling a holiday to a family of four (two adults, two children under 12). They're looking for a beach and pool holiday within a five-hour flight, during August, with a budget of £4,500. Think about accommodation, flights, activities, and customer service. Show us your personality, creativity, and passion for travel!
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Travel Consultant
✨Tip Number 1
Familiarise yourself with popular holiday destinations and current travel trends. This knowledge will not only help you in your video task but also demonstrate your passion for travel during interviews.
✨Tip Number 2
Practice your sales pitch by role-playing with friends or family. This will help you refine your communication skills and boost your confidence when presenting your holiday package in the video.
✨Tip Number 3
Research Hays Travel's values and customer service approach. Tailoring your video and responses to align with their ethos will show that you're a great fit for their team.
✨Tip Number 4
Engage with travel communities online, such as forums or social media groups. Networking with others in the industry can provide insights and tips that may give you an edge in your application.
We think you need these skills to ace Trainee Travel Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Trainee Travel Consultant position. Familiarise yourself with the responsibilities and requirements outlined in the job description to tailor your application effectively.
Craft a Compelling CV: Highlight your relevant experience in sales or customer service roles. Emphasise your passion for travel and any skills that demonstrate your ability to deliver outstanding customer experiences. Make sure your CV is clear, concise, and free of errors.
Prepare Your Video Challenge: This is a unique opportunity to showcase your personality and creativity. Plan your video carefully, ensuring you cover all aspects of the holiday package while keeping it engaging. Practice your delivery to convey confidence and enthusiasm.
Submit Your Application: Once you have all your documents ready, including your CV and video, submit your application through our website. Double-check that everything is complete and meets the requirements before hitting send.
How to prepare for a job interview at Hays Travel Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your desire to work in the industry. This will demonstrate your genuine interest and commitment to the role.
✨Prepare for the Video Challenge
Since you'll need to create a video selling a holiday, practice your presentation skills beforehand. Think creatively about the holiday package you want to sell, and ensure you cover all aspects like accommodation, activities, and customer service in an engaging way.
✨Highlight Relevant Experience
Even if your experience isn't directly in travel, emphasise your sales or customer service background. Discuss specific examples where you've met targets or provided excellent service, as this aligns with what the company is looking for.
✨Demonstrate Team Spirit
As a trainee, you'll be part of a team, so it's important to show that you're a team player. Share examples of how you've collaborated with others in previous roles and how you can contribute positively to the team dynamic at Hays Travel.
