At a Glance
- Tasks: Lead a dynamic team, drive sales, and inspire excellence in a vibrant travel agency.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a supportive work-life balance.
- Why this job: Be part of a passionate team that values innovation, personal growth, and community engagement.
- Qualifications: 2 years of travel sales experience and strong leadership skills are essential.
- Other info: Explore our 'New to Travel' opportunities if you're starting your journey in the travel industry.
The predicted salary is between 36000 - 60000 £ per year.
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Supportive
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Motivational
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Innovative
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Loyal
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Excellent
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You lead from the front and by example. You have great leadership skills and experience of working in a team, leading and coaching your colleagues.
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You have 2 years travel sales experience and supervising a team under your belt.
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You achieve your own sales targets and drive your team to achieve their individual targets.
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Your exceptional communication and customer service skills are at the forefront of your day-to-day.
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You love numbers and are able to stay on top of the branchs sales and targets.
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You are enthusiastic, optimistic and committed to contribute to the growth of the business
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You take a keen interest in the development of colleagues to maximise job satisfaction, performance, and talent succession
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Be a true role model for your team as a trusted and inspiring leader who meets targets, continuously strives for excellence and delivers great service.
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Lead the overall profitability of your branch by maximising all sales to the fullest potential, exceeding targets wherever possible.
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Enable the effective day-to-day operation of your branch and foreign exchange bureau.
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Increase the exposure of your branch through new business leads and maximise the use of social media to promote offers, generating customer engagement and sales.
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Oversee and support your teams performance, supporting areas for development to achieve maximum productivity whilst ensuring colleague motivation and morale is at its best.
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Act as a figurehead within the local community, attending all promotional activities and events that will boost your branch performance and impact exposure.
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Assist in the recruitment of colleagues into your branch, including apprentices – you will ensure their development is tailored to their talent progression.
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A range of training programmes to help you progress personally and professionally
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Strong recognition and promotion opportunities
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Opportunities to travel on educational trips
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Discounts on booking your own holidays
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Uncapped earning potential
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Health care plan
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Eyecare vouchers
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Shopping discounts
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Loyal service awards to celebrate important milestones
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Recommend a friend bonus scheme
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Smile Rewards A personalised Mastercard loaded with daily & monthly cash booking incentives
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A work environment that thrives on uplifting one another
Branch Manager in Shipley, West Yorkshire employer: Hays Travel Ltd
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Shipley, West Yorkshire
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Demonstrating how you embody these values in your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Network within the travel industry, especially with current or former employees of Hays Travel. Engaging with them on platforms like LinkedIn can provide you with insider insights and potentially valuable referrals.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully led a team in achieving sales targets. Be ready to discuss specific strategies you used to motivate and develop your colleagues.
✨Tip Number 4
Stay updated on the latest travel trends and customer preferences. Being knowledgeable about current destinations, travel packages, and customer service best practices will demonstrate your passion for the industry and readiness for the role.
We think you need these skills to ace Branch Manager in Shipley, West Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your travel sales experience and leadership skills. Emphasise any achievements in meeting sales targets and coaching team members, as these are key qualities for the Branch Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your alignment with Hays Travel's SMILE values. Use specific examples from your past experiences to demonstrate how you lead by example and drive team success.
Highlight Relevant Experience: In your application, clearly outline your two years of travel sales experience and any supervisory roles you've held. Mention how you've contributed to team performance and customer satisfaction in previous positions.
Showcase Your Community Engagement: Discuss any involvement in local community events or promotional activities in your application. This will show your potential employer that you understand the importance of being a figurehead in the community and can enhance branch exposure.
How to prepare for a job interview at Hays Travel Ltd
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead by example. Prepare examples of how you've successfully led a team in the past, focusing on your coaching and mentoring abilities. Highlight specific instances where your leadership directly contributed to achieving sales targets.
✨Demonstrate Your Passion for Travel
Since this role is with a travel agency, it's crucial to express your enthusiasm for travel. Share personal experiences or insights that showcase your love for the industry. This will help you connect with the interviewers and show that you're genuinely invested in the role.
✨Prepare for Sales-Related Questions
Expect questions about your sales experience and how you plan to drive your team's performance. Be ready to discuss your strategies for meeting and exceeding sales targets, as well as how you would motivate your team to achieve their individual goals.
✨Familiarise Yourself with SMILE Values
Hays Travel emphasises their SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Research these values and think of examples from your past work that align with them. Demonstrating an understanding of their culture will show that you're a good fit for the company.