Assistant Manager

Assistant Manager

Leeds Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing a travel branch, coaching your team and maximising sales.
  • Company: Join Hays Travel, the UK's largest independent travel agency, recognised for its supportive culture.
  • Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a health care plan.
  • Why this job: Be part of a vibrant team that values work-life balance and personal growth.
  • Qualifications: Minimum 2 years as a Travel Consultant with strong sales and leadership skills.
  • Other info: Opportunities for career development and travel on educational trips await you!

The predicted salary is between 28800 - 43200 £ per year.

If youre passionate about travel, why not come and work at Travel Weeklys Best Agency to Work For 2024?Full-timeCompetitive Salary & Unlimited Bonus PotentialAt Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UKs largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.

  • Supportive
  • Motivational
  • Innovative
  • Loyal
  • Excellent

What makes a successful Assistant Manager?

  • Youve got a minimum of 2 years experience as a Travel Consultant with a proven sales record
  • Youre a problem-solving leader with the ability and experience to coach, develop and motivate a team to maximise job satisfaction and performance.
  • You have a customer focused approach to work towards and achieve individual and team sales targets
  • Youre an enthusiastic and positive team player with a commitment to contribute to the growth of the business as well as the colleagues in your team
  • You live and breathe travel & tourism and so you have exceptional product knowledge
  • Your organisational and time-management skills help you always stay on top of your tasks.

If you do not have 2 years experience of working in a travel agency, then please check out our New to Travel opportunities which is a fantastic way to join Hays Travel, see: https://careers.haystravel.co.uk/new-to-travel
So, what does an Assistant Manager at Hays Travel do in a day?

  • Assistant Managers are integral to theeffective day-to-day running of our branches. You will assist the branch manager in maximising sales and ensuring the profitability of the branch.
  • Career development is key – you will assist in supervising and coachingyour team.
  • You will represent the branch in promotional events to increase the exposure; and use social media to promote offers, generate customer engagement and sales leads.
  • You will lead your team by example and set standards by achieving your own sales targets and learning & development objectives.
  • You, along with your branch manager, will ensure your team is motivated and effective so that the branch can benefit from the productivity

Why should youreallywork for Hays Travel?Theres more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:

  • A range of training programmes to help you progress personally and professionally
  • Strong recognition and promotion opportunities
  • Opportunities to travel on educational trips
  • Discounts on booking your own holidays
  • Uncapped earning potential
  • Health care plan
  • Eyecare vouchers
  • Shopping discounts
  • Loyal service awards to celebrate important milestones
  • Recommend a friend scheme
  • Smile Rewards A personlised Mastercard loaded with daily & monthly cash booking incentives
  • A work environment that thrives on uplifting one another

We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.Data Security – You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.

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Assistant Manager employer: Hays Travel Ltd

At Hays Travel, we pride ourselves on being the UK's largest independent travel agency, where our people are at the heart of everything we do. With a strong emphasis on work-life balance, we offer competitive salaries, unlimited bonus potential, and a vibrant work culture that fosters innovation and personal growth. Our commitment to employee development is reflected in our extensive training programmes, recognition opportunities, and unique benefits such as discounts on holidays and a personalised rewards scheme, making us an exceptional employer for those passionate about travel.
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Contact Detail:

Hays Travel Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.

✨Tip Number 2

Showcase your leadership skills by discussing specific examples where you've successfully coached or developed a team. Highlight any instances where your guidance led to improved performance or sales results.

✨Tip Number 3

Engage with Hays Travel on social media platforms. Share your travel experiences and insights, and comment on their posts to increase your visibility. This can help you stand out as a passionate candidate who is already invested in the brand.

✨Tip Number 4

Prepare to discuss your product knowledge in detail. Research popular travel destinations and trends, and be ready to share your insights on how you can leverage this knowledge to drive sales and enhance customer satisfaction.

We think you need these skills to ace Assistant Manager

Sales Expertise
Team Leadership
Coaching and Development
Customer Service Orientation
Problem-Solving Skills
Time Management
Organisational Skills
Product Knowledge in Travel & Tourism
Motivational Skills
Communication Skills
Social Media Proficiency
Event Promotion
Performance Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a Travel Consultant, focusing on your sales record and any leadership roles you've held. Use specific examples to demonstrate how you've motivated and developed a team.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for travel and aligns with Hays Travel's SMILE values. Mention how your customer-focused approach has helped you achieve sales targets in the past.

Showcase Your Product Knowledge: In your application, emphasise your exceptional product knowledge in travel and tourism. This could include mentioning specific destinations or experiences that you are familiar with, which can set you apart from other candidates.

Highlight Leadership Skills: Discuss your problem-solving abilities and provide examples of how you've coached or developed team members in previous roles. This will demonstrate your readiness to take on the Assistant Manager position.

How to prepare for a job interview at Hays Travel Ltd

✨Show Your Passion for Travel

Make sure to express your enthusiasm for travel and tourism during the interview. Share personal experiences or destinations that have inspired you, as this will demonstrate your genuine interest in the industry and align with the company's values.

✨Highlight Leadership Skills

As an Assistant Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully coached or motivated a team in the past, focusing on problem-solving and achieving sales targets.

✨Demonstrate Customer Focus

Be ready to discuss how you prioritise customer satisfaction in your work. Provide specific instances where you've gone above and beyond to meet customer needs, as this aligns with Hays Travel's commitment to putting people at the heart of everything they do.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your organisational and time-management skills. Think of situations where you've had to juggle multiple tasks or resolve conflicts within a team, and be prepared to explain your thought process and outcomes.

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