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- Tasks: Create and sell amazing holidays while building lasting relationships with customers.
- Company: Join the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy competitive salary, unlimited bonuses, discounts on holidays, and a strong work-life balance.
- Why this job: Turn your passion for travel into a rewarding career with uncapped earning potential.
- Qualifications: 1 year of experience as a Travel Consultant and exceptional customer service skills.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
If you're passionate about travel, why not come and work at Travel Weekly's Best Agency to Work For 2024?
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Travel Consultant?
- You have at least 1 year's experience as a Travel Consultant with exceptional customer service communication skills.
- You're a driven team player and you want to achieve your own targets as well as contribute to the growth of the business.
- You've got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement.
As a Travel Consultant, it's your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers' journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
So, what would you, as a Travel Consultant at Hays Travel do?
- You will forge long-lasting relationships with our customers, partners and suppliers.
- We take our targets seriously, and we have fun with them! If you've got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
- You trust your knowledge and instincts on booking holidays. While you can take in the customers' suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel? There's more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Opportunities to travel on educational trips.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend bonus scheme.
- Smile Rewards.
- A personalised Mastercard loaded with daily monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. Data Security - You are responsible to ensure all personal business data is kept secure at all times; any data breaches are reported immediately.
Travel Consultant - Bangor Bloomfield Centre employer: Hays Travel Limited
Contact Detail:
Hays Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant - Bangor Bloomfield Centre
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Hays Travel's values and mission. Show us how your passion for travel aligns with our SMILE values – that’ll definitely make you stand out!
✨Tip Number 2
Practice your pitch! Be ready to share your travel experiences and how they’ve shaped your customer service skills. We love hearing about your adventures and how you can use that knowledge to create unforgettable holidays for our customers.
✨Tip Number 3
Leverage social media! Since we’re all about promoting offers and engaging with customers, show us how you can use your social media savvy to boost sales. Bring some ideas to the table during your chat with us!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make our decision. Plus, it’s just good manners!
We think you need these skills to ace Travel Consultant - Bangor Bloomfield Centre
Some tips for your application 🫡
Show Your Passion for Travel: Let your love for travel shine through in your application! Share your personal experiences and how they’ve shaped your understanding of customer needs. We want to see that you’re not just applying for a job, but that you genuinely care about creating amazing holiday experiences.
Highlight Your Customer Service Skills: Since we’re all about exceptional service, make sure to showcase your communication skills and any relevant experience. Use specific examples to demonstrate how you’ve gone above and beyond for customers in the past. This will help us see how you fit into our supportive and motivational culture.
Be Creative with Social Media: If you’ve got a knack for social media, don’t hold back! Mention any strategies you’ve used to engage customers or promote offers. We love innovative thinking, so show us how you can leverage social platforms to boost sales and connect with clients.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our fantastic team!
How to prepare for a job interview at Hays Travel Limited
✨Know Your Destinations
Brush up on your knowledge of popular travel destinations and current trends in the travel industry. Be ready to share your personal experiences and recommendations, as this will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for a customer, as this aligns perfectly with Hays Travel's commitment to putting people at the heart of everything they do.
✨Embrace the SMILE Values
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Think of ways you can demonstrate these values in your responses during the interview, showing that you’re not just a fit for the role but also for the company culture.
✨Be Ready to Discuss Social Media
Since social media plays a key role in promoting offers and engaging customers, be prepared to discuss your experience with it. Share any strategies you've used in the past to generate sales leads or boost engagement, as this will showcase your innovative thinking and understanding of modern marketing.
