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- Tasks: Deliver exceptional customer service and promote foreign exchange services.
- Company: Join the UK's largest independent travel agency, Hays Travel.
- Benefits: Competitive salary, unlimited bonuses, discounts on holidays, and health care plan.
- Why this job: Work in a vibrant environment with a focus on travel and personal growth.
- Qualifications: Passion for travel, customer-focused, and organised.
- Other info: Enjoy a supportive culture with strong career development opportunities.
The predicted salary is between 13 - 16 £ per hour.
If you're passionate about travel, why not come and work at Travel Weekly's Best Agency to Work For 2024? 15 hours per week. Competitive Salary & Unlimited Bonus Potential.
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes for a successful Foreign Exchange Consultant?
- You thrive on delivering exceptional customer service and building lasting relationships.
- You are passionate about the travel industry.
- You have a customer-focused approach to work towards and achieve individual sales targets.
- You are organised in your tasks and your time.
- You’re confident in handling cash on a day-to-day basis.
So, what does a Foreign Exchange Consultant at Hays Travel do in a day?
- You will ensure the effective daily operation of the bureau with the goal of profitability.
- You’re driven to achieve foreign exchange targets, including set KPIs.
- Your upselling skills will ensure a customer benefits from our foreign exchange services.
- Increase the exposure of the bureau and develop new business leads by using social media to promote offers and generate customer engagement.
- You will be responsible for stock levels of foreign currency.
- You are responsible for the security of the bureau - minimising risk, mitigating errors and accurately reconciling cash.
- As a Foreign Exchange Consultant, your role is not limited to the trade of currency. You will play an active role in the operations of the branch and support your colleagues with administrative duties.
- You will take an active part in working with our award-winning Learning & Development team throughout your journey.
Why should you really work for Hays Travel?
There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend scheme.
- Smile Rewards.
- A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Foreign exchange Consultant - Glengormley in Newtownabbey employer: Hays Travel Limited
Contact Detail:
Hays Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign exchange Consultant - Glengormley in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hays Travel's social media and website. Understanding their SMILE values will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Being able to share these stories will highlight your passion for delivering exceptional service.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage your time and tasks effectively. This is key for a role that involves handling cash and meeting sales targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hays Travel family!
We think you need these skills to ace Foreign exchange Consultant - Glengormley in Newtownabbey
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your experiences and how they’ve shaped your desire to work in the travel industry. We want to see that you’re not just looking for a job, but that you genuinely care about helping others create their dream holidays.
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. We’re all about putting people at the heart of what we do, so share examples of how you've gone above and beyond for customers in the past. This will show us that you’re ready to deliver exceptional service as a Foreign Exchange Consultant.
Be Organised and Detail-Oriented: Since the role involves handling cash and managing stock levels, it’s crucial to demonstrate your organisational skills. Mention any relevant experience where you’ve successfully managed tasks or projects, and how you ensure accuracy in your work. We love a detail-oriented candidate!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it shows us that you’re proactive and keen to join our team at Hays Travel!
How to prepare for a job interview at Hays Travel Limited
✨Know Your Stuff About Foreign Exchange
Before the interview, brush up on your knowledge of foreign exchange rates and trends. Being able to discuss current market conditions or recent changes in currency values will show your passion for the industry and your commitment to staying informed.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this aligns perfectly with the role's focus on building lasting relationships.
✨Demonstrate Your Organisational Skills
Since the job requires being organised, come prepared to discuss how you manage your time and tasks effectively. You could even share a system or tool you use to keep track of your responsibilities, which will highlight your proactive approach.
✨Be Ready to Talk About Sales Targets
Familiarise yourself with sales strategies and be ready to discuss how you would approach achieving individual sales targets. Sharing your upselling techniques or how you've successfully met KPIs in previous roles can really set you apart.