At a Glance
- Tasks: Create and sell amazing holidays while building lasting relationships with customers.
- Company: Join the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy competitive salary, unlimited bonuses, discounts on holidays, and a strong work-life balance.
- Why this job: Turn your passion for travel into a rewarding career with uncapped earning potential.
- Qualifications: Experience as a Travel Consultant or join our New to Travel Programme.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 Β£ per year.
If you're passionate about travel, why not come and work at Travel Weekly's Best Agency to Work For 2024?
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Travel Consultant?
- You have at least 1 year's experience as a Travel Consultant.
- You strive for exceptional customer service communication skills.
- You're a driven team player and you want to achieve your own targets as well as contribute to the growth of the business.
- You've got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement.
As a Travel Consultant, it's your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers' journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
If you do not have 1 year's experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant.
So, what would you, as a Travel Consultant at Hays Travel do?
- You will forge long-lasting relationships with our customers, partners and suppliers.
- We take our targets seriously, and we have fun with them! If you've got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
- You trust your knowledge and instincts on booking holidays. While you can take in the customers' suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel?
There's more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Opportunities to travel on educational trips.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend bonus scheme.
- Smile Rewards.
- A personalised Mastercard loaded with daily monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. Data Security - You are responsible to ensure all personal business data is kept secure at all times; any data breaches are reported immediately.
Travel Consultant - Magherafelt employer: Hays Travel Limited
Contact Detail:
Hays Travel Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Travel Consultant - Magherafelt
β¨Tip Number 1
Get to know the company culture! Before your interview, dive into Hays Travel's values and mission. Show us how your passion for travel aligns with our SMILE values β thatβll definitely make you stand out!
β¨Tip Number 2
Practice your pitch! Be ready to share your travel experiences and how theyβve shaped your customer service skills. We love hearing about your adventures and how you can use that knowledge to create amazing holidays for our customers.
β¨Tip Number 3
Network like a pro! Connect with current employees on social media or attend travel fairs. This not only shows your enthusiasm but also gives you insider tips on what itβs really like to work at Hays Travel.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Travel Consultant - Magherafelt
Some tips for your application π«‘
Show Your Passion for Travel: Let your love for travel shine through in your application! Share your personal experiences and how theyβve shaped your understanding of customer service in the travel industry. We want to see that youβre not just applying for a job, but that you genuinely care about creating amazing holiday experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience as a Travel Consultant. Use keywords from the job description to show us you understand what weβre looking for. This will help your application stand out and show that youβre a perfect fit for our team!
Highlight Your Customer Service Skills: Since exceptional customer service is key for us, be sure to include specific examples of how youβve gone above and beyond for customers in your previous roles. We love seeing how youβve made a difference in someoneβs travel experience!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. Itβs super easy, and youβll get to see all the exciting opportunities we have available. Plus, it shows us youβre serious about joining our fantastic team at Hays Travel!
How to prepare for a job interview at Hays Travel Limited
β¨Know Your Destinations
Brush up on your knowledge of popular travel destinations and current trends in the travel industry. Being able to discuss specific locations, activities, and cultural highlights will show your passion for travel and impress your interviewers.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for a customer, as this aligns perfectly with Hays Travel's commitment to outstanding service.
β¨Embrace the SMILE Values
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Think of ways you can embody these values in your role as a Travel Consultant and be ready to share how you can contribute to their positive work environment.
β¨Be Ready to Discuss Social Media
Since social media plays a key role in promoting offers and engaging customers, come prepared to discuss your understanding of various platforms. Share any relevant experience you have in using social media for marketing or customer engagement, as this will demonstrate your initiative and creativity.