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- Tasks: Support branches in Foreign Exchange performance and training, driving KPIs and profit targets.
- Company: Join Hays Travel, the UK's largest independent travel agency with over 470 branches.
- Benefits: Enjoy flexible working, team nights out, educational trips, and colleague discounts on holidays.
- Why this job: Be part of a supportive culture that values innovation and personal growth while making an impact.
- Qualifications: Experience in Foreign Exchange sales and strong coaching skills are essential.
- Other info: Field-based role covering South Wales, Somerset, West Dorset, and Devon; clean UK driving licence required.
The predicted salary is between 36000 - 60000 £ per year.
Overall objective to support with the Foreign Exchange upskilling of branches to drive Foreign Exchange performance. This is a field-based role driving performance of KPIs to support the branch and division in achieving its profit target. Covering the South Wales, Somerset & West Dorset & Devon Regions. 37.5 Hours - (Spread Over Monday – Friday, 9.00am – 5.30pm)
Key Responsibilities
- Interrogation of MI to identify key branches and areas of focus.
- Support all Foreign Exchange consultants throughout training induction period and ensure upon completion of training FX Consultants are achieving KPIs and standards in role.
- Identifying regional/divisional focus groups to improve current results.
- Creation & delivery of focus groups, training and conference calls.
- Some joint visits with RSM’s to enhance FX knowledge.
- Attendance and delivery at RSM/BM meetings.
- Delivery of annual FX Workshops.
- Coaching with bureau team and in branch training.
- Coach, support and review with FX cross sell.
- Branch visits to be fully documented with outputs shared with all stakeholders.
- Support area with business development opportunities including schools/students/large employers.
- Collaborative working with training team, full joined up approach ensuring field sales support compliments and follows up with training team activity.
- Support, coach and champion opportunities for cross sell from FX transactions, including ancillary sales/travel insurance to support the company profit growth.
Competencies Required
- Field sales experience, used to working remotely with flexibility to suit the needs of the business.
- Proven track record in achieving regional sales targets, ideally within the FX market.
- Advanced interpersonal skills, with a proven successful track record in training & coaching.
- Managing field/remote working priorities.
- Highly organised, able to manage workload and needs of the business.
Qualifications / Experience Required
- Experience and in-depth knowledge of working within Foreign Exchange industry.
- Track record of driving FX sales.
General
This role is working within a Divisional Area, supporting circa 50-60 branches. It is expected this role is on the road and overnights should be expected. Clean UK driving licence is required for this role.
Foreign Exchange Sales Support Development Manager - South Wales, Somerset, West Dorset and Devon employer: Hays Travel Limited
Contact Detail:
Hays Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Sales Support Development Manager - South Wales, Somerset, West Dorset and Devon
✨Tip Number 1
Familiarise yourself with the Foreign Exchange market and current trends. Understanding the nuances of FX sales will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the FX industry, especially those who have experience in training and coaching. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific KPIs and how you've successfully driven performance in previous roles. Be ready to share examples that highlight your ability to coach and support teams effectively.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage remote working and field visits. Highlight any tools or methods you use to stay organised and ensure effective communication with your team.
We think you need these skills to ace Foreign Exchange Sales Support Development Manager - South Wales, Somerset, West Dorset and Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Foreign Exchange industry. Emphasise your field sales experience, training and coaching skills, and any achievements related to driving sales targets.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the Foreign Exchange market and how your skills align with the role's responsibilities. Mention specific examples of how you've supported teams in achieving KPIs and driving performance.
Showcase Your Interpersonal Skills: Since advanced interpersonal skills are crucial for this role, provide examples in your application that demonstrate your ability to coach, support, and collaborate effectively with others.
Highlight Your Organisational Skills: Discuss your ability to manage workloads and priorities effectively. Include examples of how you've successfully organised training sessions or focus groups in previous roles to improve performance.
How to prepare for a job interview at Hays Travel Limited
✨Know Your FX Fundamentals
Make sure you have a solid understanding of the Foreign Exchange market and its key performance indicators. Brush up on recent trends and challenges in the industry, as this will show your interviewer that you're not only knowledgeable but also genuinely interested in the role.
✨Demonstrate Coaching Experience
Since the role involves training and coaching FX consultants, be prepared to discuss your previous experiences in these areas. Share specific examples of how you've successfully trained others and the impact it had on their performance.
✨Highlight Your Field Sales Skills
This position requires strong field sales experience. Be ready to talk about your past achievements in meeting or exceeding sales targets, particularly in the FX market. Use metrics to quantify your success whenever possible.
✨Showcase Your Organisational Skills
Given the remote nature of the role, it's crucial to demonstrate your ability to manage your time and workload effectively. Prepare to discuss how you prioritise tasks and ensure that all branch visits and training sessions are well-documented and communicated to stakeholders.
