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- Tasks: Deliver exceptional customer service and achieve foreign exchange targets while promoting offers on social media.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognized as the Best Agency to Work For 2024.
- Benefits: Enjoy competitive salary, unlimited bonus potential, discounts on holidays, and a strong work-life balance.
- Why this job: Be part of a supportive team that values innovation, career development, and a positive work environment.
- Qualifications: Passion for travel, customer-focused approach, organizational skills, and confidence in handling cash are essential.
- Other info: Participate in award-winning training programs and enjoy personalized rewards for your hard work.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Part-time 22.5 hours
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
- S upportive
- M otivational
- I nnovative
- L oyal
- E xcellent
What makes for a successful Foreign Exchange Consultant?
- You thrive on delivering exceptional customer service and building lasting relationships.
- You are passionate about the travel industry.
- You have a customer-focused approach to work towards and achieve individual sales targets.
- You are organised in your tasks and your time.
- You’re confident in handling cash on a day-to-day basis.
So, what does a Foreign Exchange Consultant at Hays Travel do in a day?
- You will ensure the effective daily operation of the bureau with the goal of profitability.
- You’re driven to achieve foreign exchange targets, including set KPI’s.
- Your upselling skills will ensure a customer benefits from our foreign exchange services.
- Increase the exposure of the bureau and develop new business leads by using social media to promote offers and generate customer engagement.
- You will be responsible for stock levels of foreign currency.
- You are responsible for the security of the bureau – minimising risk, mitigating errors and accurately reconciling cash.
- As a Foreign Exchange Consultant, your role is not limited to the trade of currency. You will play an active role in the operations of the branch and support your colleagues with administrative duties.
- You will take an active part in working with our award-winning Learning & Development team throughout your journey.
Why should you really work for Hays Travel?
There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally
- Strong recognition and promotion opportunities
- Discounts on booking your own holidays
- Uncapped earning potential
- Health care plan
- Eyecare vouchers
- Shopping discounts
- Loyal service awards to celebrate important milestones
- Recommend a friend scheme
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives
- A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
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Foreign Exchange Consultant - Nantwich (part time) employer: Hays Travel Limited
Contact Detail:
Hays Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant - Nantwich (part time)
✨Tip Number 1
Familiarize yourself with the latest trends in the travel industry and foreign exchange market. This knowledge will not only help you during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully built relationships in previous roles. Hays Travel values exceptional service, so be ready to discuss your approach.
✨Tip Number 3
Engage with Hays Travel on social media platforms. By liking, sharing, or commenting on their posts, you can show your enthusiasm for the company and its values, which may catch the attention of hiring managers.
✨Tip Number 4
Prepare to discuss your organizational skills and how you manage time effectively. Being organized is crucial for this role, so think of specific instances where you've successfully juggled multiple tasks.
We think you need these skills to ace Foreign Exchange Consultant - Nantwich (part time)
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Hays Travel's SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Reflect these values in your application to show that you align with their company culture.
Highlight Relevant Experience: Emphasize any previous experience in customer service or the travel industry. Provide specific examples of how you've built relationships with customers and achieved sales targets.
Showcase Your Skills: Mention your organizational skills and confidence in handling cash. Discuss any experience with upselling or using social media for business promotion, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for travel and customer service. Use this opportunity to explain why you want to work at Hays Travel and how you can contribute to their success.
How to prepare for a job interview at Hays Travel Limited
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share personal experiences or stories that highlight your love for travel, as this aligns with the company's values and mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight situations where you built lasting relationships with customers, as this is crucial for a Foreign Exchange Consultant.
✨Be Ready to Discuss Sales Targets
Since achieving individual sales targets is part of the role, come prepared to discuss how you have met or exceeded sales goals in previous positions. Use specific metrics or achievements to illustrate your success.
✨Highlight Organizational Skills
Discuss your ability to stay organized and manage your time effectively. Provide examples of how you prioritize tasks and ensure smooth operations, especially in a fast-paced environment like a travel agency.
