At a Glance
- Tasks: Help customers with foreign exchange and provide top-notch service daily.
- Company: Join the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy competitive salary, unlimited bonuses, holiday discounts, and shopping perks.
- Why this job: Be part of a supportive team that values innovation and personal growth in the travel industry.
- Qualifications: Passion for travel, strong customer service skills, and confidence in cash handling required.
- Other info: Participate in training programs and enjoy a positive work environment.
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Position: Full time, Temporary
Salary: Competitive Salary & Unlimited Bonus Potential
At Hays Travel, we put people at the heart of everything we do, which extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development.
We are passionate about living our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Foreign Exchange Consultant?
- Delivering exceptional customer service and building lasting relationships.
- Having a passion for the travel industry.
- Focusing on customer needs to achieve individual sales targets.
- Being organized in tasks and time management.
- Confidence in handling cash transactions.
Daily responsibilities of a Foreign Exchange Consultant include:
- Ensuring the effective daily operation of the bureau with the goal of profitability.
- Achieving foreign exchange targets and KPIs.
- Upselling foreign exchange services to benefit customers.
- Promoting offers and engaging customers via social media to develop new business leads.
- Managing stock levels of foreign currency.
- Maintaining bureau security by minimizing risks, reducing errors, and reconciling cash accurately.
- Supporting branch operations and administrative duties.
- Participating in training programs with our Learning & Development team.
Reasons to work for Hays Travel?
- Training programs for personal and professional growth.
- Recognition and promotion opportunities.
- Holiday booking discounts.
- Uncapped earning potential.
- Health care plans and eye care vouchers.
- Shopping discounts and milestone awards.
- Referral schemes and incentives like Smile Rewards.
- A positive and supportive work environment.
We are committed to safeguarding and promoting the welfare of all colleagues. As an employer, we conduct DBS checks for relevant roles and ensure data security at all times.
Foreign Exchange Consultant - Forestside employer: Hays Travel Limited
Contact Detail:
Hays Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant - Forestside
✨Tip Number 1
Familiarise yourself with the latest trends in foreign exchange and travel. Being knowledgeable about current rates, popular destinations, and customer preferences will help you engage effectively with potential clients and demonstrate your passion for the industry.
✨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's through networking or informal chats, emphasise your ability to build relationships and provide exceptional service, as this is crucial for a Foreign Exchange Consultant role.
✨Tip Number 3
Utilise social media to connect with Hays Travel and its community. Engaging with their posts and sharing relevant content can help you stand out and show your enthusiasm for the company and the role.
✨Tip Number 4
Prepare to discuss your organisational skills and time management strategies. Think of examples where you've successfully managed tasks or met targets, as these qualities are essential for achieving KPIs in the role.
We think you need these skills to ace Foreign Exchange Consultant - Forestside
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Hays Travel is looking for in a Foreign Exchange Consultant. Pay attention to the skills and qualities they value, such as customer service, organisation, and a passion for travel.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous roles in customer service or the travel industry, and showcase your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your values align with Hays Travel's SMILE values and provide examples of how you've delivered exceptional customer service in the past.
Highlight Relevant Achievements: In both your CV and cover letter, include specific achievements that demonstrate your ability to meet KPIs and sales targets. Use quantifiable results where possible to show your impact in previous roles.
How to prepare for a job interview at Hays Travel Limited
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share personal experiences or stories that highlight your love for travel, as this will resonate with the company's values and mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Highlight situations where you built lasting relationships with customers, as this is crucial for a Foreign Exchange Consultant.
✨Be Ready to Discuss Sales Targets
Familiarise yourself with sales techniques and be prepared to discuss how you can meet or exceed sales targets. Think of specific strategies you would use to upsell foreign exchange services and engage customers effectively.
✨Highlight Organisational Skills
Since the role requires strong time management and organisational skills, come prepared with examples of how you've successfully managed tasks and priorities in previous roles. This will demonstrate your ability to handle the responsibilities of the position.