Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure exceptional customer service.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised for its supportive culture.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a strong work-life balance.
- Why this job: Be part of a vibrant team that values innovation, personal growth, and community engagement.
- Qualifications: 2 years of travel sales experience and proven leadership skills are essential.
- Other info: Opportunities for professional development and exciting educational trips await you!
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024? At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values: Supportive, Motivational, Innovative, Loyal, Excellent.
What makes a successful Branch Manager? You lead from the front and by example. You have great leadership skills and experience of working in a team, leading and coaching your colleagues. You have 2 years travel sales experience and supervising a team under your belt. You achieve your own sales targets and drive your team to achieve their individual targets. Your exceptional communication and customer service skills are at the forefront of your day-to-day. You love numbers and are able to stay on top of the branch’s sales and targets. You are enthusiastic, optimistic and committed to contribute to the growth of the business. You take a keen interest in the development of colleagues to maximise job satisfaction, performance, and talent succession.
So, what does a Branch Manager at Hays Travel do in a day? Be a true role model for your team as a trusted and inspiring leader who meets targets, continuously strives for excellence and delivers great service. Lead the overall profitability of your branch by maximising all sales to the fullest potential, exceeding targets wherever possible. Enable the effective day-to-day operation of your branch and foreign exchange bureau. Increase the exposure of your branch through new business leads and maximise the use of social media to promote offers, generating customer engagement and sales. Oversee and support your team’s performance, supporting areas for development to achieve maximum productivity whilst ensuring colleague motivation and morale is at its best. Act as a figurehead within the local community, attending all promotional activities and events that will boost your branch performance and impact exposure. Assist in the recruitment of colleagues into your branch, including apprentices - you will ensure their development is tailored to their talent progression.
Why should you really work for Hays Travel? There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally
- Strong recognition and promotion opportunities
- Opportunities to travel on educational trips
- Discounts on booking your own holidays
- Uncapped earning potential
- Health care plan
- Eyecare vouchers
- Shopping discounts
- Loyal service awards to celebrate important milestones
- Recommend a friend bonus scheme
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now! Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Branch Manager - Grantham employer: Hays Travel Limited
Contact Detail:
Hays Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Grantham
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your leadership style and customer service approach.
✨Tip Number 2
Showcase your travel sales experience by discussing specific achievements. Prepare examples of how you've led a team to exceed targets, as this will highlight your capability to drive performance in the role of Branch Manager.
✨Tip Number 3
Engage with local community events related to travel or tourism. This not only builds your network but also demonstrates your commitment to being a figurehead in the community, which is crucial for the Branch Manager role.
✨Tip Number 4
Utilise social media to showcase your knowledge of travel trends and promotions. By sharing insights or engaging content, you can position yourself as a knowledgeable candidate who understands the importance of marketing in driving branch success.
We think you need these skills to ace Branch Manager - Grantham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Hays Travel is looking for in a Branch Manager. Pay attention to the required skills, experience, and values they emphasise, such as leadership, communication, and customer service.
Tailor Your CV: Customise your CV to highlight your relevant travel sales experience and leadership skills. Use specific examples that demonstrate how you've met sales targets and supported team development in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for travel and aligns with Hays Travel's SMILE values. Share your enthusiasm for the role and explain how your experience makes you a perfect fit for their team.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements that showcase your ability to lead a team and drive sales. Mention any awards or recognition you've received that demonstrate your commitment to excellence.
How to prepare for a job interview at Hays Travel Limited
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead by example. Prepare examples of how you've successfully led a team in the past, focusing on your coaching and motivational techniques.
✨Demonstrate Your Sales Acumen
Be ready to discuss your travel sales experience and how you've achieved targets. Highlight specific instances where you exceeded expectations and how you can drive your team to do the same.
✨Emphasise Customer Service Excellence
Exceptional communication and customer service skills are crucial. Prepare to share stories that illustrate your commitment to providing outstanding service and how it has positively impacted your previous roles.
✨Engage with the Company Values
Familiarise yourself with Hays Travel's SMILE values. Be prepared to discuss how these values resonate with you and how you embody them in your work, particularly in fostering a supportive and innovative environment.
