At a Glance
- Tasks: Provide IT support and enhance your skills in systems and cybersecurity.
- Company: Join a market leader in aerospace and engineering solutions.
- Benefits: Enjoy career development, hybrid working, and a fantastic benefits package.
- Other info: Great opportunity for growth in a dynamic and supportive environment.
- Why this job: Make a real impact while supporting users and improving IT operations.
- Qualifications: Experience in IT support and strong troubleshooting skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Prestigious opportunity for an IT Support & Systems Analyst to join our team in Warrington. Market leaders in the design and manufacture of high quality solutions for the aerospace, defence, power generation, and high performance engineering sectors, we are inviting you to join our success story. With operations in the UK and Europe, we deliver cost effective, high quality solutions while partnering closely with customers across the full life cycle from design to in-service support.
This is an excellent opportunity for someone with IT support experience who wants to broaden their skills across IT operations, systems, and cybersecurity. You'll play a key role in supporting end users while gaining exposure to infrastructure, compliance, and continuous improvement initiatives.
Your responsibilities will be to:
- Deliver 1st & 2nd line support across office and shop-floor environments
- Assist with Microsoft 365 & Active Directory administration
- Troubleshoot hardware, software, and access issues
- Manage onboarding/offboarding, user accounts, and permissions
- Support a range of devices including PCs, laptops and mobile devices
- Provide a high level of customer service and user training
- Device Management and patching
- Support IT Security, Audit and Compliance
If you possess a combination of some of the following skills, then LET'S TALK!
- Experience in IT support or service desk roles
- Strong knowledge of Windows, Microsoft 365, Active Directory
- Experience supporting end users, devices and applications
- Solid troubleshooting and problem-solving skills
- Understanding of cybersecurity best practices (MFA, patching, endpoint protection)
- Strong communication and user-focused mindset
- Knowledge of the following is advantageous but not essential:
- Exposure to audits or compliance requirements
- Experience with endpoint security or patch management tools
- ERP or manufacturing environment experience
- Basic networking knowledge (DNS, DHCP, TCP/IP)
In return, you will be rewarded with ongoing career development and training and an enviable benefits package. Hybrid working is available upon completion of probation.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
IT Support & Systems Analyst in Warrington employer: Hays Technology
Join a prestigious market leader in the aerospace and defence sectors as an IT Support & Systems Analyst in Warrington, where you will be part of a dynamic team dedicated to delivering high-quality solutions. Our supportive work culture fosters continuous learning and professional growth, offering you the chance to enhance your skills in IT operations, systems, and cybersecurity while enjoying a competitive benefits package and the flexibility of hybrid working after probation. Embrace this opportunity to contribute to innovative projects and make a meaningful impact in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support & Systems Analyst in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or online webinars. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT support. We recommend setting up mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website where you can highlight your projects, troubleshooting experiences, and any relevant certifications. This gives you an edge and shows your passion for the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Support & Systems Analyst in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support & Systems Analyst role. Highlight your relevant experience with Microsoft 365, Active Directory, and any troubleshooting skills you have. We want to see how your background fits into our success story!
Showcase Your Skills:Don’t just list your skills; give examples of how you've used them in past roles. Whether it’s resolving user issues or managing devices, we love seeing real-life applications of your expertise. It helps us understand what you can bring to the team!
Be User-Focused:Since this role involves supporting end users, make sure to convey your customer service mindset in your application. Share experiences where you’ve gone above and beyond to help users, as this aligns perfectly with our values at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Hays Technology
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Microsoft 365, and Active Directory. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the tech, but that you can handle real-world issues.
✨Show Off Your Customer Service Skills
Since this role involves supporting end users, it's crucial to demonstrate your customer service mindset. Prepare examples of how you've successfully resolved user issues in the past, and highlight your communication skills. Remember, a friendly approach goes a long way!
✨Get Familiar with Cybersecurity Practices
Understanding cybersecurity best practices is key for this position. Brush up on concepts like multi-factor authentication, patch management, and endpoint protection. Be prepared to discuss how you've implemented or supported these practices in previous roles.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company's IT operations, compliance initiatives, or team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
