At a Glance
- Tasks: Support a busy sales team and manage customer orders with precision.
- Company: Join a well-established organisation with a strong reputation in its sector.
- Benefits: Competitive salary, immediate start, and long-term career prospects.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be the first point of contact for customers and make a real impact.
- Qualifications: Experience in sales administration or customer service is preferred.
The predicted salary is between 18 - 22 £ per hour.
Your new company A well-established and growing organisation is seeking a proactive and customer-focused Sales Administrator to join their team in Waltham Abbey.
This is an excellent opportunity to join a successful business with a strong reputation in its sector, offering a varied role supporting both customers and a busy field sales team.
Your new role Working closely with the Sales Manager and external sales team, you will play a key role in ensuring the smooth day-to-day running of sales administration activities.
Responsibilities will include
Processing customer orders accurately and efficiently.
Providing administrative support to the external sales team.
Acting as a first point of contact for customer enquiries via telephone and email.
Providing pricing information and assisting with order management.
Conducting outbound calls to existing and prospective customers.
Following up on sales enquiries and marketing campaigns.
Maintaining accurate customer, product and pricing information.
Coordinating delivery updates and resolving customer service queries.
Supporting invoicing, credit notes and payment enquiries alongside internal teams.
Analysing customer activity and identifying opportunities to encourage repeat business.
What you'll need to succeed
Previous experience within a sales administration, customer service or sales support role.
Strong organisational skills with the ability to manage multiple priorities.
Excellent communication and customer service skills.
High attention to detail and accuracy.
Proficiency in Microsoft Office, particularly Excel and Word.
Ability to work effectively within a fast-paced environment.
Experience of CRM or ERP systems would be advantageous.
Experience within a B2B environment would be beneficial but is not essential.
What you'll get in return
Salary of £32,000-£35,000 depending on experience.
Immediate start available.
Full-time hours: Monday to Thursday 8:00am-5:00pm and Friday 8:00am-4:30pm.
Opportunity to join a supportive and growing business.
Varied role with genuine long-term career prospects.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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Sales Administrator in Waltham Abbey employer: Hays Technology
Join a forward-thinking company that values innovation and collaboration, offering a remote working environment that promotes work-life balance. As a Service Readiness Manager, you'll benefit from competitive daily rates and the opportunity to engage with diverse teams, enhancing your professional growth while ensuring the successful deployment of critical services. Our supportive culture prioritises employee development and provides a platform for meaningful contributions to impactful projects.
