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- Tasks: Lead user research and shape design decisions for impactful digital solutions.
- Company: Join a high-profile Public Sector digital programme with a focus on accessibility.
- Benefits: Competitive daily rate, hybrid work model, and opportunities for extensions.
- Other info: Collaborate with senior stakeholders and enjoy a dynamic, hands-on role.
- Why this job: Make a real difference by influencing design outcomes in a secure environment.
- Qualifications: Experience in user research and UX design, with MOD SC clearance required.
The predicted salary is between 50000 - 60000 £ per year.
I am currently looking for an experienced User Researcher / Lead UX Consultant to join a high profile Public Sector digital programme. This is a senior, hands-on role where you will lead user research, shape design decisions, and work closely with technical teams to deliver accessible, build-ready solutions. This role suits someone confident operating in secure, regulated environments who enjoys influencing outcomes - not just contributing artefacts.
The basics:
- Contract: 6 months (01/06/2026 - 30/11/2026 with extensions expected)
- Rate: 690 per day
- IR35: Inside IR35 (Umbrella only)
- Location: Hybrid - predominantly remote, with travel to London / South ~4-5 times per month
- Clearance: Active MOD SC required (DV preferred)
- Nationality: UK National only
What you’ll be doing:
In this role, you’ll be trusted to lead from the front. You will:
- Plan and deliver user research, including interviews, workshops and usability testing
- Work directly with senior stakeholders and end users to capture and prioritise user needs
- Turn research insight into clear, defensible design decisions
- Create personas, user journeys and experience maps that actively shape delivery
- Design wireframes, interactive prototypes and high fidelity mock-ups in Figma
- Define and maintain design systems using components, variants and design tokens
User Reearch Lead UX Consultant - MOD SC CLearance employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Reearch Lead UX Consultant - MOD SC CLearance
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in public sector digital programmes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your user research projects and design decisions. Use real examples to demonstrate how you've influenced outcomes in previous roles—this will make you stand out.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of MOD SC clearance requirements. Be ready to discuss how you’ve navigated secure environments and how you can bring that experience to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace User Reearch Lead UX Consultant - MOD SC CLearance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the User Researcher role. Highlight your experience in leading user research and working with stakeholders, as this is what we’re looking for. Don’t just list your jobs; show us how you’ve influenced design decisions in past roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about user research and how your skills align with our needs. Be specific about your experience in secure environments and how you’ve successfully delivered accessible solutions.
Showcase Your Portfolio: If you have a portfolio, make sure to include it! We want to see examples of your user research, personas, and design work. Highlight projects where you’ve led research and shaped design outcomes, especially in regulated settings.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Hays Technology
✨Know Your User Research Inside Out
Make sure you’re well-versed in user research methodologies. Be ready to discuss your past experiences leading user research, including interviews and usability testing. Prepare examples that showcase how your insights have influenced design decisions.
✨Understand the Public Sector Landscape
Familiarise yourself with the specific challenges and regulations of working in the public sector. This role requires confidence in secure environments, so be prepared to discuss how you've navigated similar situations in the past.
✨Engage with Stakeholders
Since you'll be working closely with senior stakeholders, practice articulating how you capture and prioritise user needs. Think of ways to demonstrate your ability to influence outcomes and not just contribute artefacts.
✨Showcase Your Design Skills
Be ready to talk about your experience with design tools like Figma. Bring along examples of wireframes, prototypes, or design systems you've created. Highlight how these have shaped user experiences and contributed to successful project outcomes.