At a Glance
- Tasks: Lead the tech function, driving initiatives that deliver real business value.
- Company: Dynamic SME in South Wales with a focus on innovation.
- Benefits: Competitive daily rate, hybrid work, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on collaboration and continuous improvement.
- Why this job: Make an impact by leading technology projects and enhancing business performance.
- Qualifications: Strong technical skills and excellent relationship management abilities.
The predicted salary is between 58349 - 71315 £ per year.
A small to medium enterprise organisation based across South Wales.
Your New Role
Own and lead the technology function, ensuring it delivers measurable business value. Responsible for leading the Systems team, collaborating with key stakeholders and third-party suppliers to maintain high service standards while driving technology initiatives that support the organisation's strategic objectives.
Technology Operations & Service Management
Oversee and directly manage a broad portfolio of technology services, including cloud-based SaaS and IaaS solutions (Microsoft Azure), enterprise business systems (Microsoft Dynamics 365 Business Central), data and reporting platforms (Microsoft Fabric and Power BI), and Azure DevOps environments. Collaborate with strategic IT partners and third-party providers to ensure the effective delivery and ongoing management of infrastructure, end-user computing, networking services, enterprise applications, and digital platforms.
User Support & Service Delivery
Ensure the delivery of responsive, high-quality technical support services that enable employees to work effectively and efficiently. Maintain and continuously improve service performance, ensuring agreed service levels are achieved across all technology platforms and services.
Leadership & People Management
Lead, inspire and develop the Systems team, fostering a high-performing culture built on collaboration, accountability and continuous improvement. Manage team workload, resource allocation, skills development and performance management processes to ensure operational effectiveness and professional growth.
Project & Change Delivery
Provide leadership and governance for technology projects and business change initiatives, ensuring successful delivery against organisational objectives.
Cybersecurity & Compliance
Work closely with operational stakeholders and specialist IT partners to implement and maintain effective cybersecurity controls, risk management frameworks and data protection measures. Oversee the monitoring of technology environments for security threats and vulnerabilities, coordinating incident response and remediation activities where required.
Vendor & Financial Management
Develop and manage strong relationships with technology suppliers and service providers, ensuring value, performance and alignment with business needs. Take responsibility for the planning, management and optimisation of delegated technology budgets, ensuring effective investment in technology services and solutions.
Technology Strategy & Transformation
Contribute to the development and execution of the organisation's technology strategy, ensuring alignment with wider business goals and priorities. Identify opportunities to enhance business performance through technology innovation, digital transformation and emerging technology trends, supporting long-term organisational growth.
What You'll Need to Succeed
- Broad technical skills to provide leadership for problem resolution
- Excellent relationship management skills (staff and third-party)
- Well-organised and good time management
- Self-motivated, proactive and fosters drive and motivation in others
- Able to balance the need for when to provide acute attention to detail and when to delegate work to others
- Able to work under pressure in a fast-moving environment
IT Manager in Swansea employer: Hays Technology
Join a dynamic technology team as an Application Engineer/Web Developer, where innovation meets collaboration in a fast-paced environment. Enjoy flexible working arrangements and an industry-leading benefits package, including a generous bonus and pension scheme, while contributing to the development of high-quality digital platforms. With ample opportunities for professional growth and a culture that promotes knowledge sharing and best practices, this role is perfect for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager in Swansea
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hays Technology values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hays Technology might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hays Technology!
✨Direct Apply to Hays Technology
Let's not forget to apply directly through the Hays Technology website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager in Swansea
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hays Technology.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hays Technology. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hays Technology
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
