At a Glance
- Tasks: Design and define IT service solutions that meet business needs and standards.
- Company: Join a leading organisation focused on security and effective IT operations.
- Benefits: Competitive rate, hybrid working, and potential contract extension until 2027.
- Other info: Work with sensitive information in a dynamic and supportive team.
- Why this job: Make a real impact in a large-scale environment while enhancing your skills.
- Qualifications: Experience in Service Architecture and strong understanding of ITIL principles.
The predicted salary is between 63000 - 77000 £ per year.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Location: Barrow-in-Furness, Cumbria,
Working arrangement: Hybrid, with on-site working likely as part of project delivery; exact arrangement to be discussed at interview
Contract length: April 2027, with possible extension
Rate: £650 INSIDE
Security: Active MOD SC clearance required, with at least three months remaining to allow for interview, offer and clearance transfer
Additional security eligibility specified for the role: Sole UK national, with no dual nationality, and must not have spent more than 28 consecutive days outside the UK during the last five years.
You will be working on a Service Architecture assignment supporting a large-scale environment where security, governance and effective transition into live IT operations are key requirements.
As a Service Architect, you will design and define end-to-end IT service solutions that meet business requirements and organisational standards. You will ensure services are scalable, secure and capable of being delivered within agreed SLAs, while integrating effectively with existing processes and technologies.
Key responsibilities:
- Develop service architectures covering infrastructure, applications and operational processes.
- Work with stakeholders to capture functional and non-functional requirements for new or modified services.
- Ensure new services integrate effectively with ITSM processes, including Incident, Problem, Change and Configuration Management.
- Produce service design packages, service models, operational procedures and support documentation.
- Define service standards and ensure compliance with organisational and regulatory requirements.
- Work with project teams to support the transition of services from design into live operation.
- Identify opportunities to improve service performance and cost efficiency.
Essential skills and experience:
- Proven experience in Service Architecture or IT Service Design roles.
- Strong understanding of ITIL and service management principles.
- Knowledge of enterprise infrastructure and application landscapes.
- Ability to create detailed service models and operational documentation.
- Strong stakeholder engagement and communication skills.
- Active MOD SC clearance with at least three months remaining.
- Ability to work with sensitive and classified information in accordance with government and organisational security policies.
- Ability to meet the security eligibility requirements specified for this assignment, including the supplied sole UK nationality and overseas-residency requirements.
Desirable skills and experience:
- ITIL certification at Foundation level or higher.
- Experience within large-scale enterprise or government environments.
- Familiarity with service modelling tools and frameworks.
Contract through to 14 April 2027, with possible extension. Hybrid working, with the precise arrangement to be discussed.
Service Architect employer: Hays Technology
Join a forward-thinking company that values innovation and collaboration, offering a remote working environment that promotes work-life balance. As a Service Readiness Manager, you'll benefit from competitive daily rates and the opportunity to engage with diverse teams, enhancing your professional growth while ensuring the successful deployment of critical services. Our supportive culture prioritises employee development and provides a platform for meaningful contributions to impactful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Service Architect
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Hays Technology that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Service Architect
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Hays Technology, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Hays Technology can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Hays Technology will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Hays Technology
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Hays Technology. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Hays Technology.
