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- Tasks: Design and develop user-centred services to enhance organisational efficiency.
- Company: Join a global financial institution leading an innovative 'everything-as-code' initiative.
- Benefits: Work 3 days a week in Belfast with potential for role extension.
- Why this job: Be part of a transformative team that values design thinking and user experience.
- Qualifications: Experience in service design, journey mapping, and proficient in Figma required.
- Other info: Preference for candidates based in Northern Ireland; remote work not available.
The predicted salary is between 43200 - 72000 £ per year.
We are working with a global financial institution to recruit a Senior Services Developer to join a newly formed product team within the Codified Controls group, part of the Developer Engineering function in the CTO organisation. This team is leading a company-wide \”everything-as-code\” initiative, transforming how policies, standards, and controls are managed. The role focuses on designing and developing user-centred services that reduce friction and manual effort, while promoting cultural change across the organisation. You\’ll lead service development efforts, create journey maps and blueprints, and embed design thinking into engineering workflows to deliver meaningful, iterative solutions.
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Key Responsibilities
Use Figma and other tools to create intuitive wireframes, prototypes, and mock-ups that reflect user-centred design principles.
Facilitate design thinking workshops and translate complex business requirements into elegant, user-friendly service solutions.
Conduct user research, usability testing, and feedback analysis to inform service development.
Present service concepts and progress confidently to stakeholders at all levels.
Stay current with service design and development trends, introducing innovative solutions that enhance user experience and business outcomes.
Manage stakeholder relationships and ensure user needs are prioritised throughout the development process.Essential Criteria
Proven experience as a Service Designer/Developer, with a track record of driving business outcomes through innovative service solutions.
Strong expertise in journey mapping and service blueprinting, especially in complex or ambiguous environments.
Proficient in Figma for prototyping and workshop facilitation.
Excellent stakeholder management and communication skills, able to engage technical and senior audiences.
Self-starter with a growth mindset, able to work independently and within cross-functional teams.
Passionate about inclusive design and creating services based on real user needs.
Experience navigating large organisations and leveraging internal/external resources effectively.This role will require you to work 3 days per week in the Belfast office so candidates within Northern Ireland will be given preference and we would not consider someone relocating for this role.
Although the role is initially for a 13-month period there is a high possibility of extension. If you\’re interested in this role, please forward an up-to-date copy of your CV If this job isn\’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Services Developer employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Services Developer
✨Tip Number 1
Familiarise yourself with the principles of user-centred design and service development. Understanding these concepts will help you articulate your approach during interviews and demonstrate your alignment with the role's focus on reducing friction and enhancing user experience.
✨Tip Number 2
Prepare to discuss your experience with journey mapping and service blueprinting. Be ready to share specific examples of how you've navigated complex environments and delivered innovative solutions, as this is a key requirement for the position.
✨Tip Number 3
Showcase your proficiency in Figma by creating a portfolio of wireframes, prototypes, and mock-ups. This will not only highlight your technical skills but also your ability to create intuitive designs that reflect user needs.
✨Tip Number 4
Demonstrate your stakeholder management skills by preparing examples of how you've effectively communicated and engaged with both technical and senior audiences. This will be crucial in showcasing your ability to manage relationships and prioritise user needs throughout the development process.
We think you need these skills to ace Senior Services Developer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and essential criteria. Tailor your application to highlight how your experience aligns with the requirements of a Senior Services Developer.
Showcase Relevant Experience: In your CV and cover letter, emphasise your proven experience as a Service Designer/Developer. Provide specific examples of how you've driven business outcomes through innovative service solutions, particularly in complex environments.
Highlight Technical Skills: Make sure to mention your proficiency in Figma and any other relevant tools. Include examples of wireframes, prototypes, or mock-ups you've created that demonstrate your user-centred design principles.
Communicate Effectively: Demonstrate your excellent stakeholder management and communication skills in your application. Use clear and concise language, and consider including a brief overview of how you've successfully engaged with technical and senior audiences in the past.
How to prepare for a job interview at Hays Technology
✨Showcase Your Design Skills
Be prepared to discuss your experience with Figma and other design tools. Bring examples of wireframes, prototypes, or mock-ups you've created that demonstrate user-centred design principles.
✨Prepare for Design Thinking Discussions
Since the role involves facilitating design thinking workshops, think about how you would approach these sessions. Be ready to share your methods for translating complex business requirements into user-friendly solutions.
✨Highlight Stakeholder Management Experience
This position requires excellent communication skills. Prepare examples of how you've successfully managed stakeholder relationships and ensured user needs were prioritised in past projects.
✨Stay Updated on Trends
Demonstrate your passion for service design by discussing current trends and innovative solutions you've encountered. Show how you can apply these insights to enhance user experience and business outcomes.
