At a Glance
- Tasks: Develop and implement performance measurement frameworks for digital services.
- Company: Join a high-profile public sector digital transformation programme.
- Benefits: Competitive daily rate, flexible work environment, and impactful projects.
- Other info: Fast-paced, multidisciplinary team with opportunities for professional growth.
- Why this job: Shape the future of customer-facing digital services and enhance user experiences.
- Qualifications: Experience in performance analysis and strong analytical skills required.
The predicted salary is between 96000 - 96000 £ per year.
Location: Telford (2 days per week onsite)
Rate: 400 per day
Duration: 6 Months
IR35 Status: PAYE Only
Security Clearance: Active SC Clearance Required
We are currently recruiting for a Performance Analyst to join a high-profile public sector digital transformation programme. This is an exciting opportunity to work within a fast-paced, multidisciplinary delivery environment focused on developing and improving customer-facing digital services. The successful candidate will join a team responsible for supporting a rapidly evolving portfolio of digital forms, helping to ensure that data and insight sit at the heart of decision-making.
You will play a key role in shaping how performance data is collected, analysed, and utilised to improve service outcomes and customer experiences. Working closely with stakeholders and senior analytical professionals, you will help establish meaningful performance frameworks that enable teams to understand and optimise the entire user journey, while supporting wider transformation initiatives across the digital landscape.
What You’ll Be Doing:
- Developing and implementing performance measurement frameworks for digital services and forms.
- Working with stakeholders to understand business and user needs and translate these into effective analytical solutions.
- Analysing data across the end-to-end customer journey to identify trends and insights.
