Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and enhance Salesforce systems while collaborating with a dynamic tech team.
- Company: Leading charity dedicated to improving their Salesforce platform for impactful solutions.
- Benefits: Generous holiday allowance, pension scheme, gym discounts, and flexible working options.
- Why this job: Join a mission-driven organisation and grow your Salesforce skills in a supportive environment.
- Qualifications: Experience as a Salesforce Administrator with strong problem-solving and communication skills.
- Other info: Hybrid role with opportunities for professional development and a focus on diversity.
Your new company
Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.
The organisation is a leading charity that is committed to investing in their Salesforce platform as they implement new functionality to support their business strategy. They currently use Service Cloud, Experience Cloud, Marketing Cloud and Data Cloud and are continually looking to enhance support and extend the technical solutions and capability so there is an excellent opportunity for you to learn about more of the Salesforce product stack over time.
Your new role
You will be working in an established tech team that primarily supports, maintains and develops their implementation using Salesforce Service Cloud. Offering plenty of variety in the role you will work closely with colleagues, third parties and internal stakeholders, providing support for applications and systems and being ready to support and resolve technical issues.
What you\’ll need to succeed
Significant technical and operational support experience as a Salesforce System Administrator working on an enterprise-scale Salesforce CRM platform.
Strong track record of collaborative working within a team, clear communication, 1st and 2nd line support, problem-solving skills from identification of an issue to closure, support of user acceptance testing and managing user expectations throughout the software development life cycle and into IT operations.
Proactive attitude to develop your technical skills and take on new challenges in particular using Salesforce. Direct experience of Service Cloud, Non Profit Success Pack and Salesforce CPQ will be advantageous. We also support Experience Cloud, Marketing Cloud and Data Cloud functionality.
You will also have experience and an interest in supporting and developing Agentic AI capabilities with Einstein or AgentForce
What you\’ll get in return
The organisation really values its people and has created an inclusive culture where everyone feels they belong. It\’s important to them that their people reflect and represent the diversity of the communities and audiences they serve. The role is a hybrid working one where you would be required to come into the office twice/week.
The benefits package is generous and includes contributory pension, discounted gym membership, holiday allowance of up to 32 days linked to length of service, season ticket loan and flexible working whenever possible.
What you need to do now
If you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV, or call us now.
If this job isn\’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at (url removed)
Salesforce Administrator employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the charity on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by brushing up on your Salesforce knowledge. We should be ready to discuss our experience with Service Cloud and any relevant projects we've worked on. Confidence is key!
✨Tip Number 3
Show off our problem-solving skills during the interview. Think of specific examples where we identified issues and resolved them. This will demonstrate our proactive attitude and technical prowess.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, it shows we’re serious about joining the team and contributing to their mission.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Administrator role. Highlight your experience with Service Cloud and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing a proactive attitude, so don’t hold back on sharing your success stories!
Keep It Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hays Technology
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Service Cloud and the Non Profit Success Pack. Be ready to discuss specific features you've worked with and how they can benefit the charity's mission.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you identified a problem, worked through it, and communicated effectively with your team and stakeholders.
✨Emphasise Collaboration
This role requires teamwork, so be ready to share experiences where you've successfully collaborated with others. Highlight your communication skills and how you manage user expectations during projects.
✨Be Proactive About Learning
Express your enthusiasm for developing your technical skills, especially in areas like Agentic AI capabilities. Mention any relevant courses or certifications you're pursuing to show your commitment to growth.