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- Tasks: Deliver exceptional customer service and manage reception duties while engaging with residents.
- Company: Join a respected social housing provider dedicated to community support and engagement.
- Benefits: Enjoy a stable 35-hour work week with occasional Saturday shifts and a vibrant work environment.
- Why this job: Be part of a team that values pride in work and builds positive relationships within the community.
- Qualifications: No specific qualifications required, just a passion for helping others and strong communication skills.
- Other info: This is an onsite role, perfect for those who thrive in a community-focused environment.
The predicted salary is between 24000 - 36000 £ per year.
My client is a respected social housing provider.In this role, the main responsibilities centre around delivering exceptional customer service by working closely with residents to promptly address queries and resolve any issues with efficiency and care. The position also involves providing reception cover and administration duties, ensuring a welcoming and well-managed front-of-house experience, as well as organising events and meetings that foster community engagement and smooth operations. A strong sense of pride and passion in your work is essential, as it reflects in the quality of service provided and the positive relationships built with residents and colleagues alike. This is an onsite role. 35 hours per week with some Saturday work involved Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at (url removed)
Receptionist/Admin employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Admin
✨Tip Number 1
Familiarise yourself with the social housing sector and the specific challenges it faces. Understanding the needs of residents and the importance of community engagement will help you demonstrate your passion for the role during any discussions.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios with friends or family. This will prepare you to handle various resident queries and issues effectively, showcasing your ability to provide exceptional service.
✨Tip Number 3
Network with professionals in the social housing field. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your organisational skills and experience in managing events or meetings. Think of examples where you've successfully coordinated activities that fostered community engagement, as this is a key aspect of the role.
We think you need these skills to ace Receptionist/Admin
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist/Admin position. Tailor your application to highlight your customer service experience and administrative skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administration. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to handle queries and resolve issues efficiently.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing exceptional customer service and your pride in your work. Mention specific examples of how you've successfully managed front-of-house experiences or organised events that engaged the community.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are formatted professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Hays Technology
✨Showcase Your Customer Service Skills
Since the role revolves around delivering exceptional customer service, be prepared to share specific examples of how you've successfully handled customer queries or resolved issues in the past. Highlight your ability to empathise with residents and provide solutions efficiently.
✨Demonstrate Organisational Abilities
The position involves administration duties and event organisation. Discuss your experience with managing schedules, coordinating events, or any relevant software you’ve used. This will show that you can keep things running smoothly at the front desk.
✨Emphasise Teamwork and Relationship Building
Building positive relationships with both residents and colleagues is key. Be ready to talk about how you’ve collaborated with others in previous roles and how you approach building rapport with people from diverse backgrounds.
✨Express Your Passion for the Role
A strong sense of pride and passion in your work is essential. Convey your enthusiasm for the role and the impact it has on the community. Share why you’re drawn to this position and how you align with the values of the social housing provider.
