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- Tasks: Lead and manage projects to drive strategic change in a global financial institution.
- Company: Join a leading global financial institution transforming its operations and client services.
- Benefits: Enjoy potential contract extension, flexible work arrangements, and a dynamic team environment.
- Why this job: Be part of impactful transformation initiatives that enhance operational efficiency and reduce risk.
- Qualifications: Experience in transformation programs, strong project management skills, and excellent communication abilities required.
- Other info: This role requires office presence at least 3 days a week in Belfast.
We are partnering with a global financial services client on the recruitment of a Global Reconciliations Change Management Program Manager to support the delivery of strategic change within the Global Reconciliations Utility (GRU). The GRU provides a common operating and technology model that delivers a scalable and controlled service offering, supporting reconciliation production globally.
Find out more about this role by reading the information below, then apply to be considered.
In this role, you will be a key member of the strategic reconciliations programme, responsible for developing, delivering, and executing a central Program Management Office (PMO) function while overseeing the execution of key work‑stream outcomes and deliverables across a large, multi‑faceted change portfolio.
Key Responsibilities Include:
Program Management & Delivery – Oversee end‑to‑end delivery of reconciliation change initiatives within a large, multi‑stream programme
PMO Leadership – Establish, manage, and maintain the central PMO with effective governance, reporting, and control standards
Stakeholder Coordination – Collaborate with senior global stakeholders across Operations, Technology, Risk, Compliance, and business units
Requirements & Analysis – Elicit and document business requirements, analyse enhancements, and develop test case scenarios
Change Management – Support business readiness, communication, and adoption activities across impacted teams
Documentation & Reporting – Produce high‑quality project artefacts, dashboards, and programme updates
Risk Management – Identify risks, assess business implications, and escalate issues transparently
Process & Systems Analysis – Define analysis parameters, compile findings, recommend solutions, and support issue resolutionSkills & Experience Required:
Strong programme/project management background within Investment Banking is essential for this role (Capital Markets / Securities Services).
Hands‑on experience delivering large programmes within a financial services technology domain
Proven experience managing a PMO function across multi‑stream change initiatives
Reconciliations domain knowledge
Strong stakeholder management, project tracking, reporting, and escalation skills
End‑to‑end project management capability with excellent communication skills
Experience of vendor management
Strong requirements elicitation, documentation, and presentation skills
Ability to analyse business needs, document requirements, and produce high‑quality deliverables
Experience identifying risks and assessing business/technology impacts
Metrics dashboard capability (e.g., Qlik Sense, Tableau)
Qualifications:
4 + years\’ experience in programme management or senior PMO lead roles
Strong understanding of business analysis processes and general technical concepts
Demonstrated ability to manage multiple projects concurrently
Bachelor\’s degree or equivalent professional experience
This role requires 3 days per week on‑site in Belfast. Only candidates who can meet this requirement will be considered. If you\’re interested in this role, please forward an up‑to‑date copy of your CV this job isn\’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. xiskglj
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at (url removed)
Program manager employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program manager
✨Tip Number 1
Familiarise yourself with the latest trends in transformation programs within financial services. Understanding current challenges and innovations can help you speak confidently about how your experience aligns with the role.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in program management within financial institutions. Engaging in conversations can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects in dynamic environments. Highlighting your adaptability and problem-solving skills will resonate well with the hiring team.
✨Tip Number 4
Research the company’s recent transformation initiatives and be ready to discuss how you can contribute to their goals. Showing that you’ve done your homework demonstrates genuine interest and initiative.
We think you need these skills to ace Program manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transformation programs, particularly within financial services. Emphasise your project management skills and any certifications you hold, such as Six Sigma or PMP.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to this role. Discuss how your skills align with the key responsibilities mentioned in the job description, and provide specific examples of past projects you've managed.
Highlight Analytical Skills: Given the emphasis on analytical and problem-solving skills, include examples in your application that demonstrate your proficiency in tools like Excel and PowerPoint. Mention any relevant experiences where you successfully analysed data to drive decisions.
Showcase Communication Abilities: Since exceptional communication skills are essential for this role, ensure your application reflects your ability to engage stakeholders. You might want to include instances where you effectively communicated project status or resolved issues with team members.
How to prepare for a job interview at Hays Technology
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with project management methodologies like Agile or Six Sigma. Highlight specific projects where you successfully led initiatives, focusing on your role in planning, tracking deliverables, and ensuring documentation standards.
✨Demonstrate Stakeholder Engagement
Prepare examples of how you've collaborated with stakeholders to define program scope and align requirements. Emphasise your communication skills and ability to engage with various levels of the organisation, as this is crucial for the role.
✨Highlight Analytical Abilities
Since strong analytical skills are essential, be ready to discuss how you've used data to support business cases or cost-benefit analyses. Mention any tools or software you are proficient in, particularly Excel and PowerPoint, to illustrate your capabilities.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific challenges you've faced in previous roles and how you resolved them. This will demonstrate your ability to identify and resolve issues across workstreams effectively.
