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For Companies At a Glance
- Tasks: Manage and service Toshiba printers and copiers in London, ensuring customer satisfaction.
- Company: Join a leading recruitment agency focused on connecting talent with opportunities.
- Benefits: Enjoy flexible working hours and the chance to develop your technical skills.
- Why this job: Be part of a dynamic team where communication and customer service are valued.
- Qualifications: No specific qualifications required, just a passion for technology and great people skills.
- Other info: Opportunity to work with cutting-edge printing technology and grow your career.
The predicted salary is between 30000 - 42000 £ per year.
Printer Engineer – Toshiba Printers/Copiers
This role is for a Service Engineer to manage our base of mainly Toshiba printers/copiers in the London area with a small number of Ricoh machines.
You will be required to service our customer base as and when required, as well as install new equipment when we win new business.
Customer service is absolutely key to our relationship, therefore, alongside technical ability we are looking for an excellent communicator with customers and our own team.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at (url removed)
Printer Engineer employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Printer Engineer
✨Tip Number 1
Familiarise yourself with Toshiba and Ricoh printers and copiers. Understanding the common issues and maintenance procedures will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily relies on communication with customers, practice articulating technical information in a way that is easy for non-technical people to understand.
✨Tip Number 3
Network with professionals in the printing industry. Attend local events or join online forums where you can connect with others in the field, which may lead to job opportunities or valuable insights.
✨Tip Number 4
Prepare for potential technical assessments during the interview process. Brush up on troubleshooting techniques and be ready to demonstrate your problem-solving skills related to printer issues.
We think you need these skills to ace Printer Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Printer Engineer position. Highlight your relevant experience with Toshiba and Ricoh printers in your application.
Tailor Your CV: Customise your CV to reflect your technical skills and customer service experience. Emphasise any previous roles where you managed printer/copier services or installations, and include specific achievements that demonstrate your communication skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the importance of customer service. Mention how your technical expertise aligns with the needs of the company and provide examples of how you've successfully communicated with clients in the past.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this one.
How to prepare for a job interview at Hays Technology
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Toshiba and Ricoh printers/copiers. Highlight specific technical skills and any relevant certifications you have. This will demonstrate your capability to handle the equipment you'll be working with.
✨Emphasise Customer Service Experience
Since customer service is key in this role, share examples of how you've successfully managed customer relationships in the past. Discuss any challenges you faced and how you resolved them to ensure customer satisfaction.
✨Communicate Clearly and Effectively
As an excellent communicator, practice articulating your thoughts clearly. During the interview, make sure to listen actively and respond thoughtfully to questions. This will show that you can effectively communicate with both customers and team members.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as a malfunctioning printer or a dissatisfied customer. Prepare by thinking through potential scenarios and your approach to resolving them, demonstrating your problem-solving skills.
