At a Glance
- Tasks: Provide expert money and welfare advice to residents facing financial challenges.
- Company: Join a dedicated social housing team making a real difference.
- Benefits: £20 per hour, holiday pay, hybrid working, and weekly pay.
- Other info: 28-hour week on a 3-month temporary contract with great career experience.
- Why this job: Help vulnerable residents navigate financial pressures and improve their lives.
- Qualifications: Experience in money or welfare advice and strong communication skills.
The predicted salary is between 20 - 20 £ per hour.
Your new role involves joining a busy social housing team providing specialist money, benefits and welfare advice to residents who need support navigating financial pressures, income maximisation and complex welfare entitlements. Experience in a similar role is essential to be considered for this vacancy.
Your work will include:
- Income maximisation - reviewing household income, identifying gaps, completing benefit checks
- Welfare advice - supporting claims, appeals, mandatory reconsiderations and form filling
- Budgeting support - helping residents stabilise finances and manage arrears
- Multi agency liaison - working with internal teams, DWP, local authorities and support partners
- Case management - maintaining accurate records, tracking outcomes and ensuring compliance
This is a 28 hour per week role on a 3 month temporary contract, working hybrid with 2 days per week in the office. Start date: ASAP.
What you’ll need to succeed:
- Proven experience in a similar money, welfare or income advice role
- Strong understanding of benefits legislation, UC, PIP, ESA, LHA, Discretionary Housing Payments
- Confident in supporting vulnerable residents with complex financial situations
- Excellent communication, empathy and problem solving skills
- Ability to manage a busy caseload and deliver timely, accurate advice
What you’ll get in return: 20 per hour + holiday pay, weekly pay.
Money Advice Specialist - HOUSING employer: Hays Technology
As a Money Advice Specialist in our dedicated social housing team, you'll find a supportive work culture that prioritises employee well-being and professional growth. We offer competitive pay, flexible hybrid working arrangements, and the opportunity to make a meaningful impact in the lives of vulnerable residents facing financial challenges. Join us to be part of a collaborative environment where your expertise is valued and your contributions lead to positive change in the community.
