At a Glance
- Tasks: Lead and enhance operational data infrastructure while collaborating across teams.
- Company: Fast-growing, award-winning professional services firm with a national client base.
- Benefits: Enviable benefits package, ongoing career development, and flexible hybrid working.
- Other info: Opportunity to work on exciting projects involving AI and automation.
- Why this job: Shape the future of operations and drive innovation in a dynamic environment.
- Qualifications: Experience in operations, data tools, and strong communication skills required.
The predicted salary is between 60000 - 80000 € per year.
Prestigious opportunity with a fast growing, award winning professional services firm with a national client base. With strong year on year growth and a reputation for delivering exceptional client outcomes, we are investing heavily in data, systems, and operational excellence to support our continued expansion.
Due to ongoing growth, we are seeking an experienced and driven IT Operations Manager to play a key role in shaping and enhancing our operational infrastructure. This is a senior, strategic role sitting at the intersection of data, technology, and business operations, responsible for ensuring the organisation runs efficiently through high quality management information, robust systems, and effective cross functional collaboration.
As our IT Operations Manager you will:
- Own and enhance the firm's operational data infrastructure, ensuring accuracy, consistency and accessibility.
- Lead the development and governance of management information (MI) and reporting for senior leadership.
- Manage and develop a data analytics function, including dashboards and reporting tools (e.g. Power BI, SQL).
- Partner with stakeholders across the business to improve reporting, processes, and performance insights.
- Oversee operational support functions and team members across the wider business.
- Ensure processes align with regulatory and compliance requirements (e.g. GDPR).
- Collaborate with technology, development, and project teams on systems and transformation initiatives.
- Support business growth by monitoring and improving new business performance and tracking.
- Lead or contribute to key projects including system migrations and process standardisation.
- Contribute to data and AI strategy, including identifying opportunities for automation and innovation.
If you possess a combination of the following skills, then LET'S TALK!
- Proven experience in a senior operation or business operations role, ideally within professional services.
- Strong expertise in data, reporting, and business intelligence tools (Power BI, Tableau, etc.).
- Advanced working knowledge of SQL and relational databases.
- Experience with CRM or case management systems and data flows.
- Track record of delivering cross functional projects involving multiple stakeholders.
- Experience managing teams within a broader operational environment.
- Strong commercial awareness and ability to link operations to financial outcomes.
- Excellent communication skills with the ability to influence across all levels.
- Comfortable working in a fast paced, evolving environment.
- Exposure to AI, automation, or data led innovation is highly desirable.
- Understanding of data governance, security, and compliance principles.
In return, you will be rewarded with ongoing career development in addition to an enviable benefits package and flexible hybrid working environment.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
IT Operations Manager in Manchester employer: Hays Technology
Join a prestigious and fast-growing professional services firm that values operational excellence and innovation. As an IT Operations Manager, you will benefit from a supportive work culture that prioritises employee growth through ongoing career development and a flexible hybrid working environment. With a strong focus on collaboration and cutting-edge technology, this role offers a unique opportunity to shape the future of the organisation while enjoying an enviable benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an IT Operations Manager role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their data and operational strategies, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your skills with a portfolio! If you've worked on data analytics projects or system migrations, compile examples of your work. This tangible evidence can really impress hiring managers and demonstrate your capabilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are eager to join our team!
We think you need these skills to ace IT Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Operations Manager role. Highlight your experience with data, reporting, and business intelligence tools like Power BI and SQL. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved operational processes or led cross-functional projects in the past.
Showcase Your Communication Skills:Since this role involves influencing stakeholders at all levels, make sure to demonstrate your excellent communication skills in your application. We love candidates who can articulate their thoughts clearly and effectively!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at Hays Technology
✨Know Your Data Inside Out
As an IT Operations Manager, you'll be expected to have a strong grasp of data management and reporting tools. Brush up on your knowledge of Power BI, SQL, and any other relevant software. Be ready to discuss how you've used these tools in past roles to enhance operational efficiency.
✨Showcase Your Cross-Functional Collaboration Skills
This role requires working with various stakeholders across the business. Prepare examples of how you've successfully collaborated with different teams in previous positions. Highlight specific projects where your communication and influence made a difference.
✨Understand Compliance and Governance
Familiarise yourself with GDPR and other compliance requirements relevant to the role. Be prepared to discuss how you've ensured adherence to these regulations in your past work. This will demonstrate your ability to align operations with legal standards.
✨Prepare for Strategic Thinking Questions
Expect questions that assess your strategic mindset, especially regarding data and AI initiatives. Think about how you've identified opportunities for innovation in your previous roles and be ready to share those insights during the interview.
