BeyondTrust SME x2 in Manchester

We are working with a client who is a global leader in consulting, technology services, and digital transformation, committed to delivering positive change through technology and human collaboration. The ideal candidates will be practical, hands-on engineers who can quickly become productive within an existing BeyondTrust environment, absorb knowledge from incumbent teams, support transition activities, and provide ongoing operational expertise as the service moves into BAU.

We are seeking two experienced BeyondTrust SMEs to support the transition and ongoing operation of a Privileged Access Management (PAM) service. The successful candidates will provide hands-on administration, support, troubleshooting, and knowledge transfer activities across the BeyondTrust platform, working closely with customer SMEs and operational teams. They will play a key role in ensuring secure management of privileged access, supporting integrations with Active Directory and Microsoft Entra ID, and assisting with the transfer of service knowledge into the run organisation.

• Provide hands-on administration and support for the BeyondTrust platform, including Privileged Access Management (PAM) capabilities.
• Support knowledge transfer sessions and documentation review during transition activities.
• Manage and maintain privileged access policies, user access controls, and security configurations.
• Work with Active Directory and Microsoft Entra ID to support authentication, authorisation, group management, and role-based access controls.
• Configure and maintain integrations between BeyondTrust and identity services, including SAML, MFA, and directory services.
• Support troubleshooting and resolution of operational incidents, service requests, and platform issues.
• Assist with onboarding and offboarding privileged users and privileged accounts.
• Support policy management and Group Policy-related configurations that interact with BeyondTrust services.
• Participate in hypercare activities and provide operational support during service stabilisation.
• Produce and maintain technical documentation, operational procedures, and support knowledge articles.
• Collaborate with infrastructure, security, and service management teams to ensure service continuity and compliance.

In order to apply, you need to have several years of hands-on experience supporting and administering BeyondTrust. You will have a good understanding of Privileged Access Management (PAM) concepts and best practices.

Experience with:

• BeyondTrust Password Safe
• BeyondTrust Privileged Remote Access (PRA)
• BeyondTrust Endpoint Privilege Management (EPM)
• Strong Active Directory administration experience
• Experience with Microsoft Entra ID (Azure AD)
• Active Directory Group Policy administration and troubleshooting

Knowledge of:

• SAML authentication
• Single Sign-On (SSO)
• Multi-Factor Authentication (MFA)
• Role-Based Access Control (RBAC)

Experience supporting production services in a secure enterprise environment. Strong troubleshooting and documentation skills. It would be beneficial if you have experience working in financial services or highly regulated environments. Exposure to service transition, KT, and hypercare activities. Understanding of ITIL processes and operational support models. Experience working within secure or restricted-access environments.

Please be clear that only candidates that meet the above criteria with the right to work and that are resident in the UK will be considered. No sponsorship is available. This role is working 5 days a week on site from sites in either Manchester or Inverness - you will need to prove you have the ability to work from one of these sites in order to be considered.