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- Tasks: Design and develop solutions on the ServiceNow platform for ITSM and enterprise workflows.
- Company: Join a leading recruitment agency with a focus on tech roles.
- Benefits: Competitive daily rate, remote work, and opportunities for professional growth.
- Why this job: Make an impact by creating scalable solutions in a dynamic environment.
- Qualifications: Strong experience with ServiceNow, JavaScript, and ITIL processes required.
- Other info: Must hold current SC Clearance to apply.
The predicted salary is between 48000 - 72000 £ per year.
Hays are now looking for a ServiceNow Technical Consultant for one of our local clients:
- Up to £663 p/d Inside IR35
- Remote Working
- Must be currently SC Cleared
The ServiceNow Technical Consultant is responsible for designing, configuring, and developing solutions on the ServiceNow platform to support ITSM and wider enterprise workflows. The role works closely with stakeholders to translate business requirements into scalable, high‑quality technical solutions.
Key Responsibilities
- Configure and customise ServiceNow modules (forms, workflows, business rules, UI policies, scripts).
- Develop automation and integrations using APIs, Flow Designer, and scripting.
- Support implementation of ITSM processes such as Incident, Problem, Change, Request, and CMDB.
- Troubleshoot platform issues and provide technical guidance to users and administrators.
- Produce clear technical documentation, including solution designs and deployment guides.
- Ensure solutions follow best practice, governance, and platform architecture standards.
Skills & Experience
- Strong hands‑on experience with ServiceNow configuration and development.
- Proficiency in JavaScript, Glide API, Flow Designer, and integration technologies.
- Understanding of ITIL processes and ITSM frameworks.
- Experience delivering enhancements or implementing new ServiceNow modules.
- Holds current SC Clearance.
If you are currently SC Cleared and have the above skillset, please click 'apply now' to forward an up-to-date copy of your CV, or send a copy to Hays Specialist Recruitment Limited.
ServiceNow Technical Consultant in London employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your ServiceNow projects. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to ServiceNow and ITSM processes. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace ServiceNow Technical Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Technical Consultant role. Highlight your hands-on experience with ServiceNow, JavaScript, and ITIL processes. We want to see how your skills match what we're looking for!
Showcase Your Projects: Include specific examples of projects where you've configured or developed solutions on the ServiceNow platform. We love seeing real-world applications of your skills, so don’t hold back on the details!
Keep It Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to highlight your key achievements. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click 'apply now'!
How to prepare for a job interview at Hays Technology
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the latest features, modules, and best practices. Being able to discuss specific configurations or integrations you've worked on will show your expertise and passion for the platform.
✨Speak Their Language
Understand the key ITIL processes and how they relate to the role. Be ready to explain how you've implemented or enhanced these processes in past projects. This will demonstrate that you can translate business requirements into effective technical solutions.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've troubleshot issues on the ServiceNow platform. Discuss the steps you took to identify the problem and the solutions you implemented. This will highlight your analytical skills and ability to provide technical guidance.
✨Bring Documentation Samples
If possible, bring along samples of your technical documentation, such as solution designs or deployment guides. This not only showcases your attention to detail but also your understanding of the importance of clear communication in technical roles.