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- Tasks: Provide 1st line IT support and resolve queries in a fast-paced environment.
- Company: Join a rapidly growing accountancy firm with a dynamic team.
- Benefits: Up to £29k salary, hybrid working, and excellent career progression.
- Why this job: Kickstart your IT career with quick promotions and real impact.
- Qualifications: Entry-level IT experience and a driving licence are required.
- Other info: Ideal for recent graduates or those seeking growth in IT support.
The predicted salary is between 20800 - 34800 £ per year.
If you are an entry level IT Professional with around six months' experience resolving queries in a ticket-based environment - I have the perfect opportunity for you.
This is a 1st line support role with guaranteed quick progression to 2nd and 3rd line Senior Support.
Must be able to commute to both Oxford and London and have a driving licence and own vehicle.
This role would strongly suit a recent graduate who completed a year in industry within an IT Support environment, or an ambitious candidate currently in an IT Support role with no clear progression opportunities.
My client is a fast-growing PE backed Accountancy firm.
Salary: Up to 29k (with regular uplifts upon successful promotions to 2nd and 3rd line)
Hybrid working: Three days in office
Excellent benefits
Must have the right to work in the UK (no sponsorship)
If you are a strong match for the above - call Lorenz at Hays Recruitment ASAP during business hours.
1st Line IT Engineer in London employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for those interviews! Research common questions for 1st line IT roles and practice your answers. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your skills! If you have any relevant projects or experiences, be ready to discuss them in detail. We love seeing candidates who can demonstrate their problem-solving abilities and technical know-how.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always on the lookout for enthusiastic candidates ready to jump into the IT world.
We think you need these skills to ace 1st Line IT Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your ticket-based query resolution experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this 1st Line IT Engineer role and how your background makes you a perfect fit. Keep it friendly and professional – we love a good story!
Show Off Your Soft Skills: While technical skills are important, don’t forget to mention your soft skills too! Communication and problem-solving abilities are key in support roles, so let us know how you’ve used these in your previous experiences.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Hays Technology
✨Know Your Tech Basics
Brush up on your fundamental IT knowledge, especially around common issues faced in a 1st line support role. Be ready to discuss troubleshooting steps for typical problems like network connectivity or software installation.
✨Showcase Your Experience
Prepare to talk about your previous experiences in resolving queries, even if it was just during an internship. Use specific examples to demonstrate your problem-solving skills and how you handled ticket-based environments.
✨Demonstrate Your Communication Skills
As a 1st line IT Engineer, you'll need to communicate effectively with users. Practice explaining technical concepts in simple terms, and be ready to showcase your ability to remain calm and professional under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared about the company culture, progression opportunities, and the tools they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
