At a Glance
- Tasks: Lead desktop management and provide expert support for cutting-edge technology.
- Company: Join Leicestershire County Council, a forward-thinking organisation focused on innovation.
- Benefits: 12-month contract with opportunities for professional growth and skill development.
- Other info: Dynamic role with occasional out-of-hours work; must be local and have transport.
- Why this job: Make a real impact by enhancing IT services and mentoring future tech specialists.
- Qualifications: Strong Windows knowledge and experience in desktop management and security.
Your new company Hays Recruitment have partnered with Leicestershire County Council in the search for a Senior Technical Specialist - Desktop. This is a 12-month FTC.
As the SME in the team, you will own and be responsible for the provision of maintenance, support, development and consultancy for specific technology stacks within the Desktop infrastructure to ensure that IT system services remain stable, reliable and resilient in a cost-effective manner. Mentoring and guiding technical specialists and other technical staff is key as part of the knowledge-sharing ethos within the team. You will also be expected to co-ordinate small teams of technicians to deliver new services and service improvements.
Your new role As the SME, you will lead in developing desktop elements and providing 3rd line support. You will have strong Windows knowledge and experience managing the cyber elements of the ecosystem. There is both BAU and a project element to the role. Tech stack knowledge will include Windows 11, Servers, Intune, Bitlocker, Azure virtual desktop, MFA and knowledge of supporting printers on an enterprise level. There will be occasional out of hours requirements for planned works or major incidents, therefore you will need to be within an hour of the location and have your own transport. Sponsorship is not available for this role.
What you'll need to succeed
- Desktop Management Administration (Corporate & Libraries)
- End Point Protection (EPP)
- Physical / Virtual Desktop Management inc. AVD & RDS
- Microsoft Group Policy
- System Monitoring & Management
- Printing Management & Administration
- Security & Feature Patch Management
- Disaster Recovery
- Windows Server Administration
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Senior Techical Specialist - Desktop in Leicester employer: Hays Technology
Leicestershire County Council is an excellent employer, offering a supportive work culture that prioritises employee growth and development. As a Senior Technical Specialist - Desktop, you will have the opportunity to lead and mentor a team while working on innovative projects that enhance IT services within the community. With a focus on stability and resilience in technology, this role provides meaningful contributions to local governance and the chance to make a real impact in the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Techical Specialist - Desktop in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with desktop management or at Leicestershire County Council. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with Windows 11, Intune, and other relevant tech stacks. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Get ready for those tricky interview questions by doing mock interviews with friends or using online resources. Focus on your problem-solving skills and how you've handled past technical challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Senior Techical Specialist - Desktop in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Technical Specialist role. Highlight your experience with Windows 11, Intune, and any relevant tech stacks. We want to see how your skills match what we're looking for!
Showcase Your Experience:In your application, don’t just list your responsibilities; showcase your achievements! Talk about specific projects where you’ve led teams or improved services. This helps us see your impact in previous roles.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for easy reading and make sure to address all the key requirements mentioned in the job description. We appreciate clarity!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and ensures your application gets to the right place. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hays Technology
✨Know Your Tech Stack
Make sure you brush up on your knowledge of Windows 11, Intune, and Azure virtual desktop. Be ready to discuss how you've used these technologies in past roles, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Mentoring Skills
Since mentoring is key for this role, think of examples where you've guided or trained others. Prepare to share specific instances where your support made a difference in a team setting.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around disaster recovery and system monitoring. Think through potential scenarios you might face in the role and how you would handle them.
✨Be Ready for Out-of-Hours Discussions
Since there may be out-of-hours requirements, be prepared to discuss your availability and how you manage work-life balance. Showing that you're flexible and committed can set you apart from other candidates.
