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For Companies At a Glance
- Tasks: Lead IT projects, provide on-site support, and implement tech solutions for clients.
- Company: Dynamic Managed Service Provider based in Leeds with a focus on innovation.
- Benefits: Competitive salary up to £45,000, company car, and opportunities for professional growth.
- Why this job: Join a team that tackles exciting tech challenges and makes a real difference.
- Qualifications: Experience with Windows Server, networking, and cloud solutions required.
- Other info: Work across Yorkshire with excellent career advancement opportunities.
We are seeking an experienced IT Field Engineer to join our Managed Service Provider (MSP) client. This role involves delivering complex IT projects, providing on-site and remote support, and ensuring successful implementation of technology solutions for our clients. You will work closely with project managers, clients, and internal teams to deliver high-quality services that meet business objectives. The MSP are based in Leeds but have clients all over Yorkshire & the M62 corridor.
Responsibilities
- Lead and execute IT infrastructure projects including server deployments, network upgrades, cloud migrations, and security enhancements.
- Configure and implement Microsoft 365, Azure, and other cloud solutions.
- Manage hardware installations (servers, switches, firewalls) and software rollouts.
- Provide on-site technical support for hardware, software, and networking issues.
- Perform installations, upgrades, and troubleshooting at client sites.
- Collaborate with project managers to define scope, timelines, and deliverables.
- Assist in technical scoping and pre-sales activities when required.
- Create detailed project documentation, network diagrams, and configuration guides.
- Maintain accurate records for compliance and future reference.
- Act as a technical point of contact during project delivery.
- Provide clear communication and updates to clients throughout the project lifecycle.
- Ensure smooth transition from project delivery to support teams.
- Conduct client training and knowledge transfer sessions.
Projects you will be working on
- Cloud Migration Projects: Moving client infrastructure to Microsoft Azure or hybrid environments.
- Network Refresh Projects: Upgrading switches, firewalls, and implementing VLAN segmentation.
- Server Deployment Projects: Installing and configuring Windows Server environments and virtualization platforms.
- Cybersecurity Projects: Implementing MFA, endpoint protection, and compliance frameworks.
- Modern Workplace Projects: Deploying Microsoft 365, Teams Voice, and Intune for device management.
Experience needed
- Windows Server (2016/2019/2022), Active Directory, Group Policy
- Networking: LAN/WAN, VLANs, VPNs, DHCP/DNS
- Firewalls: SonicWall, Fortinet, WatchGuard
- Microsoft 365 (Exchange Online, SharePoint, Teams), Azure AD, Intune
- Virtualization: VMware vSphere, Hyper-V
- Backup & DR: Veeam, Datto
- Endpoint security and MFA solutions
- Strong communication and client-facing skills
- Ability to manage multiple projects and priorities
- Self-motivated and proactive problem solver
IT Field Engineer (MSP) in Leeds employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer (MSP) in Leeds
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Leeds and Yorkshire. It's a great way to meet potential employers and other IT pros who can give you the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those involving cloud migrations or network upgrades. This will help you stand out when chatting with hiring managers.
✨Tip Number 3
Don’t just apply; engage! When you find a job on our website, reach out to the hiring manager on LinkedIn. A friendly message expressing your interest can make a huge difference.
✨Tip Number 4
Prepare for the interview by practising common technical questions related to Windows Server and Microsoft 365. Being ready to discuss your hands-on experience will show you're the right fit for the role.
We think you need these skills to ace IT Field Engineer (MSP) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Field Engineer role. Highlight your experience with Microsoft 365, Azure, and any relevant projects you've led. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a bit of personality!
Showcase Your Technical Skills: Be specific about your technical skills in your application. Mention your experience with server deployments, network upgrades, and any cybersecurity projects you've worked on. We need to know you can hit the ground running!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hays Technology
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Microsoft 365, and Azure. Be ready to discuss specific projects you've worked on, especially those involving cloud migrations or network upgrades. This will show that you’re not just familiar with the tech but have hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex IT issues in the past. Think about times when you had to troubleshoot hardware or software problems on-site. Being able to articulate your thought process will demonstrate your proactive approach and technical expertise.
✨Communicate Clearly and Confidently
Since this role involves client interaction, practice explaining technical concepts in simple terms. You might be asked to conduct a mock training session during the interview, so being clear and engaging is key. Remember, it’s all about making the client feel comfortable and informed.
✨Understand the Company Culture
Research the Managed Service Provider's values and work culture. Tailor your responses to align with their mission and demonstrate how you can contribute to their team. Showing that you fit into their culture can set you apart from other candidates.
