At a Glance
- Tasks: Analyse and configure ITSM services, ensuring operational resilience and effective service management.
- Company: Join a leading public sector organisation making a difference in healthcare.
- Benefits: Competitive daily rate, flexible contract duration, and potential for extension.
- Other info: Opportunity to work with diverse stakeholders in a dynamic environment.
- Why this job: Play a key role in enhancing service delivery and operational efficiency.
- Qualifications: Experience in ITSM configuration and strong analytical skills required.
The predicted salary is between 65250 - 79750 £ per year.
We are seeking an experienced Senior ITSM Configuration Analyst who will work with technical, operational and business stakeholders to identify services, dependencies, ownership and support arrangements, helping establish the foundations for improved service management and operational resilience.
CMDB Development
- Develop and populate configuration item (CI) structures and relationships.
- Cleanse, validate and reconcile existing configuration records.
- Support the preparation of migration-ready CMDB data.
- Produce service maps showing key technology and operational dependencies.
ITSM Configuration and Service Catalogue Analyst employer: Hays Technology
Join a dynamic technology team as an Application Engineer/Web Developer, where innovation meets collaboration in a fast-paced environment. Enjoy flexible working arrangements and an industry-leading benefits package, including a generous bonus and pension scheme, while contributing to the development of high-quality digital platforms. With ample opportunities for professional growth and a culture that promotes knowledge sharing and best practices, this role is perfect for those looking to make a meaningful impact in the tech industry.
