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- Tasks: Join us as an IT Service Analyst, providing hardware and software support across various sites.
- Company: Be part of a global supply chain organization experiencing exciting growth and change.
- Benefits: Enjoy 25 days annual leave, your birthday off, and all travel costs covered.
- Why this job: This role offers hands-on experience in IT while working with diverse teams and technologies.
- Qualifications: 1-2 years of IT Analyst experience, proficient in hardware support, and familiar with Microsoft applications.
- Other info: Work Monday to Friday, 37.5 hours a week, on-site in Widnes.
The predicted salary is between 28800 - 42000 £ per year.
An opportunity for an IT Analyst to join a global supply chain organisation, providing hardware and device support to users across various sites. This is an exciting time to be joining as they undergo a period of growth and change. Your role: Hardware and software support Configure and deploy laptops, tablets etc. IT asset management End-user access management Escalate issues to 3rd parties when required Ticket management via ticketing system, phone and email Ownership of project work Experience to success: Minimum of a year or two's experience in an IT Analyst role Proficient providing hardware support Familiar with Microsoft applications Knowledge of VMWare Worked with WAN/ LAN networks Driving licence – ok with ad hoc travel to different sites across the UK Strong people skills – able to work with people at all levels of the business Benefits include: Salary of £(phone number removed) 25 days annual leave plus bank holidays Pension contribution Your birthday off All travel costs covered 37.5 hours Monday to Friday – office hours 5 days a week on site in Widnes Sounds good?Click apply now! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Service Analyst employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Analyst
✨Tip Number 1
Make sure to highlight your experience with hardware and software support during any conversations or interviews. Be ready to discuss specific examples of how you've successfully resolved technical issues in the past.
✨Tip Number 2
Familiarize yourself with the ticketing systems commonly used in IT support. If you have experience with a specific system, be prepared to talk about it and how it helped streamline your workflow.
✨Tip Number 3
Since this role involves working with various teams, practice your communication skills. Think of ways to demonstrate your ability to work effectively with people at all levels of the business.
✨Tip Number 4
Be open to discussing your flexibility regarding travel. Since the job requires ad hoc travel to different sites, showing that you're willing and able to do this can set you apart from other candidates.
We think you need these skills to ace IT Service Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Service Analyst position. Highlight key responsibilities such as hardware and software support, IT asset management, and ticket management to tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in IT Analyst roles, particularly your proficiency in providing hardware support and familiarity with Microsoft applications and VMWare. Mention any relevant projects you've worked on.
Showcase People Skills: Since strong people skills are essential for this role, provide examples in your application that demonstrate your ability to work effectively with colleagues at all levels. This could include teamwork experiences or customer service scenarios.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are well-organized and clearly formatted.
How to prepare for a job interview at Hays Technology
✨Show Your Technical Skills
Be prepared to discuss your experience with hardware and software support. Highlight specific examples where you successfully configured and deployed devices, as this will demonstrate your hands-on expertise.
✨Familiarize Yourself with the Company’s Tools
Research the ticketing system and any specific tools the company uses for IT asset management. Showing that you have a basic understanding of these systems can set you apart from other candidates.
✨Demonstrate Strong People Skills
Since the role involves working with people at all levels, be ready to share examples of how you've effectively communicated and collaborated with colleagues in previous positions. This will showcase your interpersonal skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific IT issues or user requests. Practice articulating your thought process and problem-solving approach, as this will reflect your analytical skills and readiness for the role.
