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- Tasks: Lead IT initiatives, optimise systems, and enhance user experience in a dynamic hospitality environment.
- Company: Join a prestigious family-owned business leading the UK hospitality sector.
- Benefits: Enjoy generous leave, pension scheme, healthcare, discounts, and hybrid working options.
- Why this job: Make a real impact by bridging tech and user needs in a growing company.
- Qualifications: Experience with Microsoft 365, strong collaboration skills, and a passion for tech improvements.
- Other info: Great career growth opportunities in a supportive and environmentally conscious workplace.
The predicted salary is between 36000 - 60000 £ per year.
Prestigious opportunity for an IT Manager with a UK market leader in the Hospitality sector. Following a period of significant growth, we are inviting you to join an environmentally conscious, successful family-owned business, who puts our customers and team members first and offers great benefits, such as a generous company pension scheme, team member discounts and a healthcare plan.
Bridging the gap between technical complexity and the end-user experience, you will work directly with senior leadership to enable our group to achieve its most ambitious goals. Working in close collaboration with the IT Operations and Security Manager, you will play a key role in ensuring that our software stack is fully utilised and fit for purpose, identifying ways to make our digital workflows simpler and more efficient for everyone.
With a solid foundation in Microsoft 365, patch management, and modern service desk environments, you will be the lead advocate for both technical excellence and user empowerment. As our IT Manager, you will be responsible for:
- Setting and executing the daily priorities of the IT Department.
- Managing and optimising IT systems, implementing new solutions, and driving system improvements.
- Liaising with third-party providers for ongoing support and development.
- Monitoring system performance, troubleshooting issues, and introducing preventive measures.
- Collaborating with different departments to identify and resolve inefficiencies using technology.
- Overseeing system administration and upgrades and ensuring software security and compliance.
- Providing technical support and training and acting as the subject-matter expert for key platforms.
If you possess a combination of some of the following skills, then LET'S TALK!
- Microsoft 365 and Active Directory experience.
- Microsoft Windows and Server experience.
- Patch Management experience.
- Experience working with ticketing systems to drive system improvements.
- Previous experience liaising with 3rd party vendors or clients to enhance IT functions.
- Strong understanding of business workflows and leveraging technology to drive improvements.
- Excellent interpersonal skills for cross-departmental collaboration.
- Experience in team leadership and delivering end-user training.
- Experience with Perimeter Security is desirable but not essential.
- A good understanding of ITIL is desirable but not essential.
- Familiarity with ERP systems is desirable but not essential.
In return, you will be rewarded with 21 days paid annual leave increased to 26 days with service (plus bank holidays); Generous Pension Scheme; Cashback & Healthcare plan including gym membership discounts; Enhanced family leave policies; generous team member discounts and free parking. The opportunity for hybrid working, which will be discussed further during the application process.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
IT Manager employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for an IT Manager role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their tech stack and think about how your skills in Microsoft 365 and patch management can make a difference. Tailor your responses to show how you can bridge the gap between technical complexity and user experience.
✨Tip Number 3
Practice your soft skills! As an IT Manager, you’ll need to collaborate with different departments. Role-play common scenarios with a friend or mentor to boost your confidence in communicating your ideas clearly and effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that dream job!
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the IT Manager role. Highlight your experience with Microsoft 365, patch management, and any relevant leadership roles. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this opportunity and how you can bridge the gap between technical complexity and user experience. Let us know why you're the perfect fit for our family-owned business.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to optimise IT systems and improve workflows. Numbers and examples speak volumes, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for this exciting opportunity. Don’t miss out – hit that 'apply now' button!
How to prepare for a job interview at Hays Technology
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, patch management, and service desk environments. Be ready to discuss how you've used these tools in past roles and how they can benefit the company. This will show that you're not just familiar with the tech but can also leverage it effectively.
✨Showcase Your Leadership Skills
As an IT Manager, you'll be leading a team and collaborating across departments. Prepare examples of how you've successfully led teams or projects in the past. Highlight your interpersonal skills and how you've empowered others through training and support.
✨Understand the Business Side
Familiarise yourself with the hospitality sector and how technology can enhance customer experience. Be prepared to discuss how you've identified inefficiencies in previous roles and implemented tech solutions to improve workflows. This shows you understand the bigger picture beyond just IT.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their IT strategy, team dynamics, or future projects. This not only demonstrates your interest in the role but also helps you gauge if the company is the right fit for you.
