At a Glance
- Tasks: Lead and innovate in delivering tech solutions for a public sector organisation.
- Company: Established public sector organisation with a focus on digital transformation.
- Benefits: Competitive salary, professional development, and a chance to make a real impact.
- Other info: Opportunity to mentor a team and drive innovation in a dynamic environment.
- Why this job: Shape the future of technology in a meaningful public service role.
- Qualifications: Experience in service delivery and strong leadership skills required.
The predicted salary is between 59576 - 70089 £ per year.
Your new company is a well-established multi-site public sector organisation seeking an experienced Service Delivery Manager. The organisation is in the early stages of delivering their digital strategy and is looking for someone to help them deliver their core business objectives.
Your new role involves providing strategic and technical leadership across the organisation's technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned to operational and organisational objectives.
You will be responsible for defining and governing architecture across on-premises, cloud, and hybrid environments while translating business needs into clear technical roadmaps and delivery plans. The role also carries accountability for critical systems, ensuring high availability, performance, and recoverability in a demanding operational setting.
In addition, you will lead and develop a team of senior engineers, providing direction, mentoring, and performance oversight across both business-as-usual operations and project delivery. You will act as the senior escalation point for major incidents and play a key role in driving service improvement, modernisation, and innovation across the ICT function.
Working closely with internal stakeholders, external partners, and suppliers, you will ensure strong governance.
Service Delivery Manager in Hampshire employer: Hays Technology
As a well-established multi-site public sector organisation, we pride ourselves on fostering a collaborative and inclusive work culture that values innovation and professional growth. Our commitment to employee development is reflected in our comprehensive training programmes and opportunities for career advancement, making us an excellent employer for those looking to make a meaningful impact in the digital landscape. Join us in delivering essential services while enjoying the benefits of a supportive environment that prioritises work-life balance and community engagement.
