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- Tasks: Join us to support device refresh and migration processes with hands-on tasks.
- Company: Hays Specialist Recruitment connects talent with opportunities in various sectors.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Why this job: Be part of a crucial project that enhances tech efficiency and teamwork.
- Qualifications: Active SC Clearance and UK citizenship required; familiarity with tech processes is a plus.
- Other info: This role offers a chance to develop skills in workflow management and collaboration.
The predicted salary is between 30000 - 42000 £ per year.
You will be joining as an Interim SC Cleared Migration Support Specialist responsible for supporting the device refresh and migration process, ensuring the seamless transition of equipment and system access in line with project requirements.
Your Key Responsibilities
- Migration Setup: Assist with the initial setup of the migration process and Refresh Clinic.
- Device Handling: Move the required quantity of devices from onsite storage to the Refresh Clinic.
- System Access: Log into any systems as required using the provided devices, under direction from the contractor engineer and site manager.
- Laptop Refresh: Collect existing devices from users and distribute new devices in alignment with the migration schedule.
- Device Handover & Collection: Ensure the correct quantity of devices is distributed and collected according to project guidelines.
- Workflow Management: Accurately update the contractor's workflow system at all relevant steps.
- Issue Reporting: Promptly identify and escalate any migration-related issues to the contractor engineer and site manager.
- Support Escalation: Where immediate resolution is not possible, escalate issues to the onsite Post-Migration Support Engineer.
- Stock Management: Conduct daily manual stock checks and report findings to the contractor engineer and site manager.
- Packaging & Designation: Properly label and package collected devices according to designation rules (disposal or refurbishment).
- End-of-Day Procedures: Secure all devices and equipment in the onsite storage location at the close of each workday.
Your Key Skills & Qualifications
- Active SC Clearance required.
- Must be a UK passport holder and British Citizen.
- Familiarity with device refresh and migration processes.
- Strong organisational and time-management skills.
- Ability to follow detailed instructions and work collaboratively in a team.
- Experience in workflow management and data entry preferred.
Desktop Support - Migration Project employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support - Migration Project
✨Tip Number 1
Familiarise yourself with the specific migration processes and device handling protocols. Understanding the technical aspects of device refresh will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the field, especially those who have experience in migration projects. Engaging with others can provide you with insights and tips that are not readily available in job descriptions.
✨Tip Number 3
Prepare to discuss your organisational and time-management skills during any interviews. Be ready to share examples of how you've successfully managed workflows or handled multiple tasks simultaneously in previous roles.
✨Tip Number 4
Since this role requires active SC clearance, ensure that your clearance status is up-to-date and be prepared to discuss it. Highlighting your eligibility can set you apart from other candidates.
We think you need these skills to ace Desktop Support - Migration Project
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and required skills. Tailor your application to highlight your experience with device refresh and migration processes.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you managed device handling, workflow management, or worked in a team environment. Use specific examples to demonstrate your organisational and time-management skills.
Showcase Your Qualifications: Make sure to clearly state your active SC Clearance and UK citizenship in your application. This is crucial for this role and should be prominently featured.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is important for the role.
How to prepare for a job interview at Hays Technology
✨Understand the Migration Process
Familiarise yourself with the device refresh and migration processes. Be prepared to discuss your previous experiences related to these tasks, as it shows you understand the role's requirements.
✨Demonstrate Organisational Skills
Highlight your organisational and time-management skills during the interview. Provide examples of how you've successfully managed multiple tasks or projects in the past, as this is crucial for the role.
✨Show Team Collaboration
Emphasise your ability to work collaboratively within a team. Share instances where you’ve worked effectively with others to achieve a common goal, as teamwork is essential for this position.
✨Prepare for Technical Questions
Be ready to answer technical questions related to system access and device handling. Brush up on any relevant software or tools you might need to use, as this will demonstrate your readiness for the role.
