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- Tasks: Transform data into actionable insights to drive decision-making in housing services.
- Company: Join a large public sector organisation with a focus on community impact.
- Benefits: Competitive salary, flexible hybrid working, 39 days annual leave, and a good pension scheme.
- Why this job: Make a real difference by improving housing services through data analysis.
- Qualifications: Experience as a Data or Insight Analyst, preferably in social housing or public sector.
- Other info: Dynamic role with opportunities for professional growth and impactful work.
The predicted salary is between 43001 - 47779 £ per year.
£43,001 - £47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits.
This post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Senior Insight Analyst to join their Technology team on a permanent basis. The successful candidate will focus on transforming data into actionable insights that drive decision-making. You will analyse data on housing operations, tenant engagement, and asset performance to support strategic initiatives and improve services. You will also use your analytical expertise to identify trends, risks, and opportunities, ensuring housing services are efficient, tenant-focused, and sustainable.
Principal duties and responsibilities:
- Perform statistical analysis, data mining and retrieval processes on a large amount of data, to identify trends, create management dashboards providing in-depth insights with a focus on identifying trends.
- Have a good understanding of the core data returns being proactive in discussing any potential issues with Data Owners, leading to cross referencing of this data to all dashboards.
- Develop raw data to gain insights from available and new data streams, in order to obtain greater knowledge of our assets, maximising income, manage our resources and operate effective and efficient processes.
- Handle potentially incomplete data sets, clean up data to produce predictive modelling.
- Working with the ICT Quality Team ensure robust testing pre-release of all reports and related dashboards; support and comply with change control working practices within ICT & Digital Services.
- Integrate and mashup distinctive data sets, pulling data from multiple, disparate sources to provide the management team with an at-a-glance view of the business.
- Create and maintain SQL functions, procedures and reports along with supporting the SQL data views and core record systems and processes.
In order to apply, you must have the following skills and experience:
- Previous experience as a Data or Insight Analyst preferably within social housing, local government, or public sector organisations.
- Experience with housing-related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica) and experience analysing housing-specific data, such as tenant demographics, rent arrears, and service usage - desirable.
- Familiarity with customer insight tools and techniques, such as surveys, focus groups, and data mining.
- Demonstrated experience in turning raw data into insights that influence business decisions and improve service delivery.
- Experience with statistical techniques, including trend analysis, segmentation, and regression analysis, to provide meaningful insights.
- Experience with SQL for querying databases.
- Solid understanding of key issues in social housing, such as tenant satisfaction, void management, rent collection, and regulatory frameworks (e.g., Homes England, Regulator of Social Housing).
If you have the relevant experience and would like to apply, please submit your CV.
Senior Insight Analyst in Coalville employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Insight Analyst in Coalville
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in public sector organisations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to data analysis and insight generation. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your analytical skills with a portfolio! If you have past projects or case studies where you've transformed data into actionable insights, make sure to highlight them during interviews. It’s a great way to demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Insight Analyst in Coalville
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Insight Analyst role. Highlight your experience with data analysis, especially in social housing or public sector contexts. We want to see how your skills align with the job description!
Showcase Your Analytical Skills: In your application, emphasise your ability to turn raw data into actionable insights. Use specific examples of how you've used statistical techniques and SQL in past roles to drive decision-making. This is your chance to shine!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforward communication that gets right to the heart of your experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Hays Technology
✨Know Your Data Inside Out
As a Senior Insight Analyst, you'll be expected to have a solid grasp of data analysis. Brush up on your experience with housing-related data and be ready to discuss specific examples where you've transformed raw data into actionable insights. This will show your potential employer that you can hit the ground running.
✨Familiarise Yourself with Key Tools
Make sure you're comfortable with SQL and any housing management systems mentioned in the job description, like MRI or Civica. If you can, practice writing some SQL queries beforehand. Being able to demonstrate your technical skills during the interview will give you a significant edge.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle incomplete data sets or identify trends from various data sources. Think of real-life scenarios from your past work where you successfully navigated these challenges. This will help you illustrate your problem-solving skills effectively.
✨Show Your Understanding of the Sector
Research key issues in social housing, such as tenant satisfaction and regulatory frameworks. Being able to discuss these topics will not only show your knowledge but also your passion for improving housing services. It’s a great way to connect your skills to the organisation's mission.
