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For Companies At a Glance
- Tasks: Lead user research initiatives and enhance engagement with diverse audiences.
- Company: Join a forward-thinking team focused on impactful user research.
- Benefits: Earn £394 per day with opportunities for professional growth.
- Why this job: Make a difference by amplifying unheard voices in user research.
- Qualifications: Experience in user research and strong leadership skills.
- Other info: Dynamic role with a focus on continuous improvement and innovation.
The predicted salary is between 60000 - 84000 £ per year.
Your new role
As a Research Ops Lead, you will be required to undertake the following:
- Creating and publishing regular user research reporting, including the monthly reports
- User Research Panel Management and refresh
- Creating and executing strategies for enhanced panel engagement, especially amongst key target audiences eg. seldom heard voices, users with accessibility needs, etc.
- Planning and executing user research studies eg. Diary Studies
- Supporting delivery squads with user research eg. usability testing, moderation, user interviews
- Owning and refining the User Needs repository, continuously improving it for use by delivery teams
- Owning and updating research assets eg templates for consent
- Continuously improving ResearchOps processes on the App
- Leading a team of 1x ResearchOps Analyst
You must be eligible for BPSS.
What you’ll get in return: £394 per day (inside IR35).
What you need to do now: If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Research Operations Lead (Lead User Researcher) in City of London employer: Hays Technology
Contact Detail:
Hays Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research Operations Lead (Lead User Researcher) in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in research operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your user research projects and strategies you've executed. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and get comfortable discussing your experience in user research and panel management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Research Operations Lead (Lead User Researcher) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Research Ops Lead role. Highlight your experience in user research, panel management, and any strategies you've executed for engagement. We want to see how your skills align with what we're looking for!
Showcase Your Impact: When writing your application, don’t just list your responsibilities. Instead, focus on the impact you’ve made in previous roles. Use metrics or specific examples to demonstrate how you’ve improved processes or engaged users effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant. Make it easy for us to see why you’re a great fit for the team!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It helps us keep track of applications and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Hays Technology
✨Know Your Research Inside Out
Before the interview, dive deep into the specifics of user research methodologies and reporting. Familiarise yourself with the latest trends in user engagement, especially for seldom heard voices and users with accessibility needs. This will show your passion and expertise in the field.
✨Showcase Your Leadership Skills
As a Research Ops Lead, you'll be leading a team. Prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to support delivery squads and improve processes, as this will demonstrate your readiness for the role.
✨Prepare for Practical Scenarios
Expect to discuss real-life scenarios during the interview. Think about how you would plan and execute user research studies or enhance panel engagement. Practising these scenarios can help you articulate your thought process clearly and confidently.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's current user research practices and how they envision the role evolving. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.
