At a Glance
- Tasks: Monitor and manage capacity trends to ensure optimal service performance.
- Company: Join a leading tech firm focused on innovation and operational excellence.
- Benefits: Competitive pay, fully remote work, and opportunities for professional growth.
- Other info: Work in a dynamic environment with potential for career advancement.
- Why this job: Make a real impact by ensuring services run smoothly and efficiently.
- Qualifications: Experience in Capacity Management and strong analytical skills required.
We are looking for an experienced Capacity Manager to join a large-scale technology and operations environment. This role will focus on ensuring services, infrastructure, and applications have the capacity required to meet both current and future business demand, while reducing the risk of performance issues and service disruption.
Key Responsibilities
- Monitor service, infrastructure, and application capacity trends across the estate.
- Identify potential capacity constraints and performance risks before they impact users or services.
- Coordinate capacity planning activities with technical and operational teams.
- Support major incident management by assessing capacity and resilience impacts.
- Contribute to service recovery planning where capacity and performance are affected.
- Produce demand forecasts and growth plans to support strategic decision-making.
- Escalate capacity-related risks and issues to operational and leadership stakeholders.
- Maintain capacity dashboards, reports, and continuous improvement plans.
Key Skills & Experience
- Proven experience in Capacity Management within a complex IT environment.
- Strong understanding of infrastructure, application performance, and service management principles.
- Experience producing capacity forecasts, utilisation reports, and risk assessments.
- Ability to work across multiple technical teams and engage senior stakeholders.
- Strong analytical, reporting, and problem-solving skills.
- Experience supporting major incidents and operational resilience activities.
Onshoring - Capacity Manager in City of London employer: Hays Technology
Join a dynamic technology team as an Application Engineer/Web Developer, where innovation meets collaboration in a fast-paced environment. Enjoy flexible working arrangements and an industry-leading benefits package, including a generous bonus and pension scheme, while contributing to the development of high-quality digital platforms. With ample opportunities for professional growth and a culture that promotes knowledge sharing and best practices, this role is perfect for those looking to make a meaningful impact in the tech industry.
