At a Glance
- Tasks: Coordinate IT change activities and ensure smooth delivery with minimal business impact.
- Company: Join a dynamic IT Service Management team in Hursley.
- Benefits: Competitive daily rate, flexible onsite work, and opportunities for professional growth.
- Other info: Ideal for those seeking to enhance their career in a fast-paced environment.
- Why this job: Make a real difference in change management while working with diverse teams.
- Qualifications: Experience in IT Change Management and strong communication skills required.
The predicted salary is between 63000 - 77000 £ per year.
Location: Hursley (2-3 days per week onsite)
Rate: £575 per day Inside IR35 (£632.50 per day for candidates holding active SC Clearance)
Clearance Requirements: Must be a UK National with a minimum of 5 years' unbroken UK residency.
The Role
We are seeking an experienced Change Analyst / Change Manager to join a busy IT Service Management environment. You will be responsible for overseeing and coordinating change activity, ensuring governance processes are followed, risks are appropriately assessed, and changes are delivered with minimal impact to business operations. Working closely with technical and business stakeholders, you will play a key role in maintaining effective change enablement processes, supporting governance forums, and ensuring compliance with established service management standards.
Key Responsibilities
- Coordinate and manage IT change activities within a structured Change Enablement framework.
- Assess risks, impacts and dependencies associated with proposed changes.
- Ensure change governance processes are followed and documented appropriately.
- Work with technical and business stakeholders to support the successful delivery of change.
- Manage change schedules and ensure appropriate communication of upcoming activities.
- Support Change Advisory Board (CAB) and governance meetings where required.
- Collaborate with teams responsible for Incident, Problem and Release Management.
- Monitor change progress and provide reporting to stakeholders.
- Support Service Transition and Operational Acceptance activities.
- Promote process adherence and continual improvement across change management practices.
Essential Skills & Experience
- Experience working in an IT Change Management or Service Management environment.
- Strong understanding of ITIL Change Enablement principles.
- Experience coordinating multiple stakeholders across technical and business teams.
- Excellent organisational, planning and prioritisation skills.
- Strong communication and stakeholder management abilities.
- Experience working with ITSM tools such as ServiceNow.
- Ability to assess risk and make balanced governance decisions.
- Strong attention to detail and process discipline.
Desirable Skills & Experience
- Experience facilitating CAB or governance meetings.
- Knowledge of Release Management and Service Transition.
- Experience supporting large-scale or enterprise IT environments.
- Familiarity with Agile and traditional project delivery methodologies.
- Understanding of operational readiness and service acceptance.
Technical Knowledge
- ITIL 4 Change Enablement
- Incident, Problem and Release Management
- Service Transition and Operational Acceptance
- Risk and Impact Assessment Techniques
- ITSM Platforms (e.g. ServiceNow)
- Change Scheduling and Governance
- Configuration and Asset Management Principles
- Service Level Management
- Business Continuity and Disaster Recovery Concepts
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Change Analyst employer: Hays Technology
Join a dynamic technology team as an Application Engineer/Web Developer, where innovation meets collaboration in a fast-paced environment. Enjoy flexible working arrangements and an industry-leading benefits package, including a generous bonus and pension scheme, while contributing to the development of high-quality digital platforms. With ample opportunities for professional growth and a culture that promotes knowledge sharing and best practices, this role is perfect for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Change Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hays Technology values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hays Technology might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hays Technology!
✨Direct Apply to Hays Technology
Let's not forget to apply directly through the Hays Technology website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Change Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hays Technology.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hays Technology. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hays Technology
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
